Auto Body Estimator / Collision Repair Estimator

Job Description

Job Description

Description:

Collision Estimator / Auto Body Estimator

Don Johnson Motors Collision Center | Rice Lake, WI
Full-Time | Monday–Friday | Daytime Hours
Compensation: Salary + Performance Bonus

Build a Career Where Your Work Matters

Are you organized, detail-oriented, and confident communicating with people?

Don Johnson Motors Collision Center is hiring a Collision Estimator / Auto Body Estimator to guide our guests through the repair process and help our technicians complete safe, accurate, high-quality repairs.

Collision estimating experience is preferred, but it is not required. We are willing to train a motivated professional who brings strong character, excellent communication skills, attention to detail, and a genuine desire to help people.

This is an opportunity to build a specialized automotive career with a respected, family-owned company that invests in its people.

Why You’ll Want to Work Here

• Monday–Friday daytime schedule
• Salary plus performance bonus
• Paid training and professional development
• Modern collision repair facility
• Supportive, team-first work environment
• Clear expectations and consistent leadership
• Career growth within Don Johnson Auto Group
• No-cost college degree opportunities for you and your family

What You’ll Do

Vehicle Damage Assessment

• Inspect damaged vehicles and identify visible and hidden repair needs
• Prepare accurate, detailed collision repair estimates
• Review repair requirements, parts needs, labor procedures, and refinishing operations
• Update estimates as additional damage is identified during the repair process

Guest Communication

• Provide guests with a clear, professional explanation of the repair process
• Communicate timelines, next steps, and repair updates
• Answer questions and resolve estimate-related concerns
• Help create a smooth experience during what can be a stressful situation

Insurance and Repair Coordination

• Communicate with insurance companies, claims representatives, and adjusters
• Submit estimates, documentation, photographs, and supplements
• Work closely with technicians, parts professionals, and production leadership
• Help ensure each repair plan is complete before work begins
• Monitor multiple repair files, approvals, deadlines, and follow-up items

Documentation and Quality

• Maintain accurate repair files and supporting documentation
• Ensure estimates follow manufacturer procedures and collision repair standards
• Verify that approved repairs are properly documented and communicated
• Support safe, complete, and high-quality repairs

What Success Looks Like

• Accurate and complete repair estimates
• Clear, timely communication with guests and insurance partners
• Well-organized repair files with strong follow-through
• Efficient coordination between estimating, parts, and production
• Fewer delays caused by missed damage or incomplete documentation
• Positive feedback from guests and teammates
• A consistent commitment to safe, high-quality repairs

Compensation and Benefits

• Salary plus performance bonus
• Health, dental, and vision insurance
• Supplemental insurance options
• Company-funded 401(k)
• Paid holidays and personal leave
• Paid training and certification opportunities
• No-cost college degree opportunities for you and your family
• Employee vehicle, parts, and service discounts
• Preferred pricing with Verizon and AT&T
• Monthly team lunches
• Modern facilities and equipment
• Career growth and advancement opportunities

Why Don Johnson Motors?

Don Johnson Motors is a fifth-generation, family-owned automotive organization built on integrity, accountability, teamwork, and doing what is right for our guests.

We have been recognized as the Wisconsin Family Business of the Year and as one of the Automotive News Best Dealerships to Work For .

We operate using the Entrepreneurial Operating System, or EOS, and are guided by The Don Johnson Way , our cultural foundation focused on engagement, accountability, continuous improvement, and caring for one another.

Here, people are supported, expectations are clear, and quality work is recognized.

New to Collision Estimating?

Not every successful estimator begins with previous estimating experience.

You may be a strong candidate if you have experience in:

• Automotive service advising
• Insurance claims or damage assessment
• Automotive parts
• Customer service
• Project coordination
• Sales or account management
• Another detail-oriented automotive role

If you bring strong people skills, professionalism, sound judgment, and the desire to learn, we are willing to help you develop the technical skills needed to succeed.

Apply Today

We review every application and move quickly when we find the right person.

Apply today and build your career with Don Johnson Motors Collision Center in Rice Lake, Wisconsin.

Requirements:

• Strong communication and customer service skills
• Excellent organization and follow-through
• Close attention to detail and accuracy
• Ability to manage several repair files and priorities at once
• Confidence communicating with guests, technicians, and insurance representatives
• Professionalism, dependability, and a team-first attitude
• Willingness to learn collision repair procedures and vehicle technology

Experience with collision estimating, auto body repair, insurance claims, automotive service, or CCC ONE estimating software is preferred, but we are open to training the right person.