Referral Specialist

Job Description

Job Description

Benefits of Referral Specialist position :

• Low Cost Health Insurance

• Vacation and Sick Time

• Great Work Environment

• 401k Matched at 10%

• Paid Holidays

• Tuition Assitance

• Instant Pay (*TapCheck)

• Robust Employee Appreciation Program

• Job location: Racine

Lincoln Park Nursing and Rehab makes it top priority to care for seniors with the respect, compassion, and dignity they deserve. We understand that caring is what makes a community and without a sense of caring, there can be no sense of community. It is what sets us apart from any other Skilled Nursing Facility.

At  Lincoln Park , our nursing staff are overly courteous, respectful and always maintain a high level of professionalism. Our primary goal is to get you back in a condition to be independent once again while maintaining a friendly environment and providing nutritionally enhanced meals.

We are looking for a Referral Specialist to care for our patients and facilitate their speedy recovery. You will also be responsible for educating them and their families on prevention and healthy habits. The ideal candidate will be a responsible and well-trained professional able to give the best nursing care with little supervision. You will be able to follow health and safety guidelines faithfully and consistently. The goal is to-promote patient’s being-by providing high quality nursing care.

Responsibilities:  Referral Specialist

• Completes daily rounds in assigned hospitals, obtaining new referrals, assessing patient care needs, making the admission decision, and forwarding documentation to the appropriate building.

• Communicates patient information to the building Director of Admission 

• Obtains accurate information from physicians, patient, family and referral source personnel regarding the expected discharge plan and communicates this information to the Regional Vice President or the appropriate staff at the building.

• Develops referrals from hospitals, emergency and therapy departments, physicians, case managers, insurance companies and other referral sources.

• Meets with potential customers prior to admission to assist in “closing” the sale as well as obtaining personal like and info that can be used by facility to enhance experience

• May also visit with patients following admission once at the facility to support the continuum of care and ensure our representation of the facility was as expected

• Demonstrates growth in hospital referrals as demonstrated by an increase of overall occupancy and quality mix in assigned buildings BUT most importantly will attain goals for conversion rates

• Coordinates work with other departments in ensuring we are meeting all expectations of the patient especially clinically.

• Participates in marketing events

Requirements: Referral Specialist

• A minimum of 1-2 years’ marketing experience

• A team player with excellent communication and interpersonal skills

• Outstanding organizational and multi-tasking skills

Apply now to join our team as the  Referral Specialist and help make a real difference!