Program Coordinator

Job Description:

Job Title: Program Coordinator


Location: Joplin, Missouri


Department: ISL


Employment Type: Full-time


Job Summary:
As a Program Coordinator , you will play a pivotal role in enhancing the quality of community and in-home services for individuals with developmental disabilities. We are searching for passionate individuals who thrive in collaborative environments and are committed to making a lasting difference in the lives of the individuals we serve. Join our compassionate and dedicated team and contribute to creating a nurturing, safe, and supportive atmosphere. Your skills in organization, communication, and empathy will be invaluable in this role.


In this position, you will oversee operations within designated service delivery areas, ensuring that all programs run smoothly and align with established policies. You will coordinate the development of Individual Support Plans (ISPs) and help facilitate collaboration among team members to promote individual wellbeing.


This position offers...
• Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement - Company paid for work functions requiring travel
• Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more


Key Responsibilities:
• Coordinate and participate in the development of Individual Support Plans (ISPs) to ensure clear and measurable outcomes.
• Ensure compliance with system policies and procedures while maintaining confidentiality of Protected Health Information as directed in HIPAA training.
• Supervise and evaluate team members to promote consistency and quality of care.
• Conduct quarterly Record and Therapy Reviews to ensure accurate documentation and adherence to authorized services.
• Regularly visit individuals in residential settings to monitor health and safety standards.
• Collaborate with Primary Support Staff and Residential Nurse to ensure comprehensive medical care and encourage wellness practices.
• Oversee budget management and track monthly ISL budget exceptions.
• Facilitate opportunities for community participation and natural support among individuals served.
• Other duties as assigned.


Education, Experience, and/or Credential Qualifications:
• A bachelor's degree from an accredited college or university.
• Relevant experience in the field of Developmental Disabilities can be substituted year for year for a degree.


Additional Qualifications:
• Current driver's license, acceptable driving record, and current auto insurance required.
• Must have reliable means of communication.
• Skills to read, understand, and write clearly and legibly are essential.
• Ability to assist with physical transfers or lifting, based on the individual's needs.


Physical Requirements:
• ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull objects.
• Repetitive movements of hands, fingers, and arms for typing and/or writing during work shifts.
• Sedentary work involves sitting most of the time but may involve walking or standing for brief periods.


Keywords: Program Coordinator, Developmental Disabilities, ISP, Community Support, Team Leadership, Budget Management, HIPAA Compliance, Community Participation, Supervision, Wellness


Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Firefly is a Smoke and Tobacco Free Workplace.