Service Associate

Sign Service Technician

The Sign Service Technician is responsible for diagnosing, repairing, and maintaining a wide variety of commercial signage in the field. This role requires strong technical skills, problem-solving ability, and a customer-first mindset. Technicians serve as a key point of contact for clients while ensuring all work is completed safely, efficiently, and to Allied's quality standards.

Key Responsibilities

• Perform service, maintenance, and repair on various types of commercial signage (illuminated and non-illuminated)
• Diagnose electrical, mechanical, and structural issues and implement effective solutions
• Troubleshoot sign failures, lighting issues, wiring, and control systems
• Complete field service calls in a timely and professional manner
• Communicate clearly with customers regarding service needs, findings, and recommendations
• Ensure all tools, equipment, and service vehicles are properly maintained and used safely
• Document service work, materials used, and job completion details accurately
• Follow all company safety protocols and OSHA guidelines
• Collaborate with internal teams (dispatch, production, and project management) as needed

Qualifications

• Experience in sign service, electrical work, or related maintenance/repair field preferred
• Strong troubleshooting and problem-solving skills in technical environments
• Working knowledge of electrical systems, wiring, and basic mechanical components
• Ability to operate tools and equipment safely in field conditions
• Strong customer service and communication skills
• Ability to work independently and manage time effectively in a mobile role
• Comfortable working outdoors in varying weather conditions and at heights if required
• High school diploma or equivalent required; technical training or certifications are a plus
• Valid driver's license with a clean driving record

Success in This Role Looks Like

• Completing service calls efficiently while maintaining high-quality standards
• Representing Allied professionally and delivering a strong customer experience
• Accurately diagnosing issues and minimizing repeat service visits
• Maintaining a safe work environment at all times
• Supporting team operations through clear communication and documentation

Why Join Allied

• Stable, growing company with a strong reputation in the industry
• Hands-on, team-oriented work environment
• Opportunities for growth and skill development
• Work that directly impacts how businesses present their brand

Benefits

Allied Electric Sign & Awning Co. offers a comprehensive benefits package, including:

• 8 Paid Holidays
• 40 Hours of PTO (with additional PTO available based on tenure and policy)
• Company-Paid Life Insurance
• 401(k) with 25% Company Match
• Health/Dental/Vision Insurance via PeopleKeep ICHRA (flexible reimbursement for employee-selected plans)

Because we are a drug-free workplace, all candidates must pass a pre-employment drug test and may be subject to random drug testing after hire.

Background Check Requirement

As we prioritize safety, compliance, and trust, all final candidates are required to undergo a background check as part of the hiring process. Employment is contingent upon the results of this screening. Allied Electric Sign & Awning follows Fair Chance hiring practices. This means we consider all qualified applicants, including individuals with prior convictions, and evaluate background check results on a case-by-case basis in accordance with applicable laws. A past conviction does not automatically disqualify a candidate from employment.

Schedule

Monday – Friday | 8-hour day shift