System Administrator

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. System Administrator Corporate Southfield, MI, US 2 days ago Requisition ID: 1145 Salary Range: $70,000.00 To $85,000.00 Annually Job Title: System Administrator Department: IT FLSA Status: Exempt Position Summary Epitec is seeking an IT Systems Administrator (Level 1–2) to run day‑to‑day administration and support for our Microsoft 365 environment and end‑user devices. This is a hands‑on operator role focused on reliable execution, user support, and maintaining secure, compliant configurations. You will be the primary owner of daily IT operations. For complex architecture, security posture decisions, and higher‑tier incidents, you will elevate to our senior escalation engineer (Level 3) and collaborate with the IT Manager for prioritization and business decisions. Full‑time (40 hours per week) Hybrid/on‑site expectations as applicable to business needs (equipment, onboarding, office support) in Southfield, MI Primary “first responder” for IT support; uses escalation rules for higher‑tier issues Position Overview Microsoft 365 admin center (Exchange Online, Teams, SharePoint/OneDrive, security settings as assigned) Microsoft Entra ID (Azure AD): identity, groups, access requests, MFA support, conditional access execution Microsoft Defender (as assigned): alert triage, first‑response actions, escalation Core SaaS admin tasks (user access, SSO where applicable, basic vendor coordination) Office networking basics (Wi‑Fi, connectivity, printers), with escalation for network architecture changes Role Qualifications 2–5 years of experience in a helpdesk, systems administration, or endpoint administration role (Level 1–2) Bachelor’s degree in Information Technology, Computer Science, or related field Cumulative GPA of 3.5 or better Strong knowledge of IT infrastructure, networking, security, and systems administration Effective communication and interpersonal abilities Industry certifications such as CompTIA A+, Network+, Security+, ITIL, or PMP are desirable Hands‑on administration experience with Microsoft 365 (users, licenses, Teams/Exchange basics) Hands‑on experience with Microsoft Entra ID fundamentals (MFA support, groups, access troubleshooting) Hands‑on experience with Microsoft Intune (device enrollment, profiles, compliance policies, app deployment) Strong troubleshooting skills across Windows 10/11, Office apps, networking basics, and common SaaS platforms Able to work independently in a lean environment: communicates clearly, documents work, and escalates appropriately Reporting & Operation Model In a lean model, the following roles collaborate: L1–2 Systems Admin (This Role) Escalation Engineer (Level 3, ~5 h/wk) IT Management (~5 h/wk) Core Responsibilities Onboarding/offboarding & access Execute & document Advise on privileged access patterns M365 admin (licenses, groups, basic settings) Own day‑to‑day operations Design/approve major changes Approve spend & major changes Own operations & security design baseline Approve standards/approach Security alerts (Defender) triage First response Incident lead for high severity Operate within runbooks Architecture & advanced troubleshooting Compliance/policy programs Support evidence collection Technical input Business owner/approver Physical Demands and Work Environment Physical demands: While performing duties of job, employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or control; reach with hands and arms; talk and hear; employees must occasionally lift and/or move up to 50 pounds; specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: the noise level in the work environment is usually moderate. #J-18808-Ljbffr Epitec