Plumbing Manager

Plumbing ManagerBuild Something From the Ground Up. Lead. Inspire. Win.You're not just looking for a job—you're looking for an opportunity to build, lead, and dominate a market.At Larson Air Conditioning, we've built a reputation as one of the most trusted HVAC companies in the Valley. Now, we're expanding—and launching a Plumbing Division from scratch.We're looking for a Plumbing Manager who is ready to take ownership, build a team, and create a high-performance service department from day one.This is not a maintenance role. This is a builder's role.Compensation & OpportunityBase Salary: $100,000+ (based on experience)Performance Bonuses: Based on revenue growth, team performance, and KPIsGrowth Opportunity: Build and lead an entire divisionLong-Term Upside: Key leadership role in a scaling companyA Day in the Life (From Your Perspective)I'm building something that matters.Every day, I'm focused on recruiting, hiring, and developing top-tier plumbing technicians. If we need 10 technicians, I make sure we have 10—and they're the best in the business.I don't wait for results. I drive them.I coach my team to hit revenue targets, conversion rates, and average tickets—while minimizing callbacks and protecting the customer experience.I lead from the front. I ride along with technicians. I coach in real time. I reinforce standards.I hold my team accountable—but I also inspire them to win.I work closely with dispatch and CSR teams to make sure the right technician goes to the right call at the right time. It's fast-paced. It can be chaotic. But I stay calm, focused, and in control.Because my energy sets the tone.I run weekly one-on-ones, lead service meetings, and build training plans that sharpen both technical and customer service skills.I don't just manage people—I develop professionals.I bring more energy than I take. I act like an owner. I build trust because I know my craft—and I always put the customer first.I'm not here for a job. I'm here to build a winning team and be part of something bigger.Position Summary: Plumbing ManagerYou will be responsible for building, leading, and optimizing the plumbing service department, driving technician performance, and delivering a world-class customer experience.What You Bring to the Table:10+ years of residential plumbing service & repair experience5+ years of management and leadership experienceProven ability to recruit, train, and develop techniciansStrong understanding of service KPIs (revenue, conversion, average ticket, callbacks)Experience conducting ride-alongs, coaching, and performance managementHigh level of accountability, discipline, and ownershipStrong communication, leadership, and organizational skillsAbility to influence, motivate, and build a winning cultureTech-savvy with strong computer proficiency3+ years experience using ServiceTitanGrowth mindset with a commitment to continuous improvementKey Responsibilities:Build and scale the plumbing service department from the ground upRecruit, hire, onboard, and train high-performing techniciansDrive performance through KPIs, coaching, and accountabilityConduct ride-alongs to reinforce standards and develop techniciansLead weekly one-on-ones and service meetingsCollaborate with dispatch and CSR teams to optimize scheduling and efficiencyProvide technical support and field guidanceDevelop and implement training programsMonitor and improve conversion rates, average tickets, and callback ratesFoster a positive, high-performance cultureWhat Success Looks Like:A fully staffed, high-performing plumbing teamTechnicians consistently hitting revenue and performance targetsStrong culture of accountability, professionalism, and growthExceptional customer experience and minimal callbacksA scalable, efficient, and profitable service departmentWhy Join Larson Air Conditioning?We're not average—and we're not looking for average.At Larson, we:Build high-performance teamsInvest heavily in training and developmentOperate with clear systems and processesBelieve in ownership, accountability, and growthCreate an environment where your work directly impacts the success of the companyThis is your chance to:Build something from the ground upLead at a high levelMake a real impactReady to Build and Lead?If you're driven, disciplined, and ready to take ownership of a growing division—we want to hear from you.Apply today and take the next step in building your career—and a department—from the ground up.