Certified Medical Assistant (CMA/RMA) - Infectious Disease

Certified Medical Assistant / Registered Medical Assistant

The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly.

Qualifications

• Certified Medical Assistant (CMA) — American Association of Medical Assistants (AAMA)
• Registered Medical Assistant (RMA) – AMT — American Medical Technologists (AMT)
• Nationally Registered Certified Medical Assistant (NRCMA) — National Association for Health Professionals (NAHP)
• Certified Clinical Medical Assistant (CCMA) — National Healthcareer Association (NHA)
• Basic Life Support (BLS) — American Heart Association (AHA), required within 30 days
• Registered Medical Assistant (RMA) – ARMA — American Registry of Medical Assistants (ARMA)
• Registered Medical Assistant (RMA) – AAH — American Allied Health (AAH)
• Certified Medical Assistant (NCCT) — National Center for Competency Testing (NCCT)
• H.S. Diploma/GED

Responsibilities

• Rooming patients — Collect pertinent information including chief complaint, family history, social history, surgical history, and perform medication reconciliation upon patient arrival.
• Telephone interactions — Complete directed phone communications with patients, families, pharmacies, and other health facilities; gather and maintain patient information per department policies.
• Administrative tasks — Perform check‑in/check‑out, prior authorizations, appointment scheduling, benefit verification, and coordination of referrals and testing.
• Office procedures — Carry out procedures per department competencies, such as urine catheterization, bladder scanning, suture/staple removal, cast application/removal, reading negative TB tests, and directing positive‑appearing TB screens to nursing staff.
• Patient instructions — Provide written instructions for procedures, medications, and follow‑up per provider direction.
• Condition‑specific education — Retrieve and provide educational materials from approved internet sources, internal sites, or printed materials as directed by the provider.
• Medication administration — Administer medications per provider order; mix, administer, and document inoculation injections.
• Prescription support — Assist with medication refills per protocol, call medications into pharmacies, notify patients of refills, and document actions in the EMR.
• Competency maintenance — Maintain required competencies for point‑of‑care testing, equipment handling, and specialty training.
• Patient flow support — Room patients and assist with flow (height, weight, vitals, medication review, allergy review, pharmacy verification).
• Urine drug screens — Perform urine drug screening as required.
• Supply management — Order and stock linens and patient refreshments.
• Instrument sterilization — Clean and sterilize instruments; operate the autoclave.
• TENS unit teaching — Provide patient instruction on TENS unit use.
• Quality control testing — Perform daily QC on glucose monitors and Tru‑Temp; complete monthly QC for urine pregnancy tests and drug screens.
• Exam room preparation — Open and close exam rooms according to department standards.

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We've grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We're developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world's first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation's highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: View email address on click.appcast.io.

Compensation and BenefitsThe compensation range for this position is $18.33per hour - $29.69per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.