Busser

Drift In is seeking a Busser with elevated, high-volume restaurant experience. Bussers are an integral part of our collaborative front-of-house team, helping to create exceptional guest experiences and earning industry leading tips.

Drift In

Drift In is a vibrant outdoor restaurant in the West Village overlooking the Hudson River. With two distinct waterfront seating areas, Drift In features easy-going beach fare, craft cocktails, summery wines, crisp beers, and epic sunsets.

Job Overview

Position Summary

The role of a busser is crucial to maintain a smooth and pleasant dining experience for guests. They play a key supporting role in the overall success of a restaurant’s service. Attention to detail, excellent customer service, and a commitment to providing a high standard of cleanliness and presentation are particularly important for a busser. Their duties include promptly clearing tables after guests finish their meals, resetting them for new diners, and collaborating with both servers and kitchen staff to synchronize the flow of service. Bussers also play a supportive role in delivering food to tables, refilling water glasses, and responding to guest requests with politeness and efficiency. Beyond their contributions to the overall dining experience, bussers contribute to the upkeep of cleanliness in the dining area, swiftly addressing spills or debris. Their adaptability and attention to detail are particularly crucial. Bussers are vital team members who work cohesively to uphold the restaurant's standards and ensure a positive and enjoyable environment for patrons.

Essential Duties & Responsibilities

• Comply with Company and Department of Health established sanitation standards, personal hygiene, and health standards; observe proper food preparation and handling techniques and safety protocols
• Comply with Company safety plan and standards as set forth in training materials
• Dispose of all trash, cardboard, etc. from kitchen and service areas as required
• Interact with guests with positivity and composure in all circumstances
• Keep work area neat and clean at all times to ensure DOH standards are met
• Maintain knowledge and understanding of every item on the menu and answer guest questions with clarity and confidence, providing recommendations upon request
• Maintain organized service stations with appropriate levels of linens, silver, and glassware
• Perform daily cleaning and sanitation tasks as directed
• Provide friendly, gracious, motivated, detail oriented, and responsive service to create a memorable dining experience for guests
• Set up and breakdown station to specification; perform cleaning tasks at the conclusion of each service and prepare for the following service.

Minimum Qualifications

• Ability to perform essential job functions when working in a high business volume, fast-paced environment
• Ability to walk, stand, and/or bend continuously and for extended periods of time as required to perform essential job functions
• Able to lift 30+ lbs.
• Willing to help other coworkers
• Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
• Fluent in both written and spoken English
• Must love sunsets
• Willingness to work in outdoor climate conditions

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of th is position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the functions of this job, an employee must walk, stand, or remain stationary during entire the shift. Employee must be able to continuously reach, bend, lift, carry, stoop and wipe with the potential for slipping or tripping. Employee must frequently wash their hands and lift or move up to 35 pounds.

Company Culture

We were raised in the hospitality industry and have come to believe that the highest calling is treating people well, making them feel at home, and communing over good food and drinks. It brings us all together. 

We believe everyone should work in an environment where they are well compensated, culturally enriched, and treated with respect. Across the spectrum of our workforce, our employees take home industry leading income.

Equal Opportunity Employer

Drift In is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, marital status, veteran status, or any other basis protected by local, state, or federal law.

We use E-Verify to confirm the identity and employment eligibility of all new hires.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

• Paid Safe and Sick Leave
• Commuter Benefits
• Employee Discount