ITIL Service Desk Manager | Change & Customer Experience
US Tech Solutions
A technology services company is seeking an ITIL Service Desk Manager in Cambridge MA. The ideal candidate will have strong qualifications in ITIL, ITSM, Cisco, VOIP, customer service, and change management. The position offers the opportunity for in-person interviews and requires a strong background in IT service management. If you're focused on delivering high-performance results tailored to client needs, this role is for you. #J-18808-Ljbffr US IT Solutions Inc
$85k - $105k
...Technical Support Account Manager Our world is... ...closely aligned with Customer Success Management (CSM... ...high-quality support experience while driving customer... ...Account Manager (TAM), or Service Delivery Manager (SDM)... ...account teams Apply ITIL-based best practices...SuggestedWork at officeLocal areaImmediate startFlexible hours- ...ITIL Service Desk Manager We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development... ...Qualifications: ITIL ITSM Cisco VOIP Customer Service Change management In person interview is acceptable for...Suggested
- ...ITIL Service Desk Manager_VOIP_Cisco Exp_W2 We are based in Fremont, California... ...for delivering high levels of customer service quality and... ...related technical and managerial experience in a Service desk or similar environment. ITIL CHANGE MANAGEMENT VOIP CISCO CUSTOMER...Suggested
- ...leader in digital employee experience management software. The company provides... ...enables its more than 1,300 customers to provide better digital... ...position within the Technical Services team and the successful... ...Operations, ITSM processes (ITIL), or End User Compute/Client...SuggestedWork at officeImmediate startRemote workWorldwideFlexible hours
- ...We are looking for Client Success Managers to act as a liaison and point of... ...States Citizenship and Immigration Services (USCIS). Mandarin-speaking... ...every week in the office. Legal experience is not required, but having prior customer service experience will be valuable...SuggestedFull timeTemporary workWork at officeVisa sponsorship
$126.5k - $254.7k
...provider of professional services to the middle market... ...in a world of change, empowering our clients... ...unrivaled, culture and talent experience and our ability to be... ...currently seeking a Manager of Front-office Transformation... ...CRM, Hubspot, etc.), Customer Contact / Support...Work experience placementInternshipLocal area- ...verification. With over 30 years of experience behind us our team and technology are focused... ...who they are and where they live. Customer Success Team At GBG, we go beyond... ...advocacy. The Role - Customer Success Managers We are hiring two Customer Success...Contract workWork at office
- ...performance. Our team is looking for a Customer Success Manager . We are looking for an individual... ...deliver the best possible customer experience (empathy, patience, friendliness,... ...adoption with Verve and the products and services we provide. You will manage a...Immediate start
- ...Transmit Security is hiring a Customer Success Manager to join our rapidly... ...single point of contact for all services and support related matters... ...partnership to improve customers' experience. The CSM will host... ...project/program management, change management, and problem-solving...Work experience placementRemote work
- ...9 to upgrade manufacturing. We are engineers with deep experience across the product development cycle, from initial ideas to... ...About the role: Lumafield is looking to bring on a Customer Success Manager (CSM) to partner closely with their customers, champion their...Full timeWork experience placementWork at officeFlexible hours
$100k
...Help Localytics’ enterprise customers drive great customer experiences across their apps. This... ...teams the tools and services they need to make smarter... ...lifecycle marketing programs Manage a portfolio of Enterprise... ...in ambiguity and fast-changing environments. Eager to...- ...Job Description Job Description Location Our Senior Customer Success Manager will be an integral part of our global Customer Success team... ...and drive efficiency. With decades of multi-cloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and...Full timeRemote workWork from homeWorldwideHome officeFlexible hours
$105k - $175k
...2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers – understanding the user... ...these teams complete visibility into their customer's experience using their web apps –...Work at officeVisa sponsorshipFlexible hours- ...Peer Review. About Picus Picus Security is looking for a seasoned, hardworking, and overachieving Customer Success Account Manager (CSAM) with proven experience and a passion for executing value-driven security solutions. You will be responsible for retention and...Work at officeLocal areaRemote work
$116k - $174k
...Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call... ...to own their own destiny. As the Manager of Customer Success - you will lead a team of 8-10... ...the delivery of exceptional customer service to our rapidly growing global customer...- ...Account Success Manager, SMB Boston, Massachusetts, United States, New York, United... ...CRM data with partners, revealing shared customers, overlapping prospects, and warm paths into... ...deliver a consistent, positive customer experience and ensure accounts are set up for...Remote workWork from homeFlexible hours
$70k - $80k
...About the Role We are seeking a dynamic and experienced Customer Success Manager who will act as a strategic partner to our clients: owning... ...urgency to resolve any blockers to success Required Experience, Skills, and Education ~3+ years of experience in a Customer...Work at officeLocal area3 days per week$60k - $70k
...find new homes with the same premium service our customers expect. As we continue to paint the country... ...delivering seamless premium customer experiences and driving results, you’ll fit right... ...market penetration Dealer Channel Management : Identify new business...Work at officeLocal areaWorldwide$155k - $165k
...Global Business Development Manager Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five core values...Work at officeLocal area- ...technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity,... ...Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency...Local areaRemote workFlexible hours
$106.61k - $284.28k
...compassionate health experience. At CVS Health®, you’ll... ...7 CVS Health as a Sr. Manager, Frontline Support Engineering... ...a high-performing customer and/or technical... ...resolution, and continuous service improvement. The ideal... ...management and ITIL-based service operations...Hourly payFull timeTemporary workWork experience placementLocal area- ...transforming how enterprises manage their networks. As a post-Series... ...About The Role IP Fabric’s Customer Success Manager helps large,... .... Customer health mindset : experience building dashboards or reports... ..., Product, Marketing, and Services in a post‑sales lifecycle. Nice...WorldwideFlexible hours
$90k - $110k
...Sciences is looking for an Oncology Case Manager in Boston, MA. The role involves... ...growing business relationships with existing customers in the pharmaceutical or medical device... ...at least three years of customer-facing experience, along with excellent communication and...- ...basis for providing exceptional customer service to members and program... ...responsibility to support a strong Y Experience and successful operation of... ...leadership team. · Manages general inbox and voicemail... ..., guidance and coaching to desk staff to help them grow...Full timeMonday to FridayShift work
- ...with members, enhancing their experience from the moment they join. Reporting to the Membership Manager, this position is responsible... ...Administrative & Front Desk Support Provides front desk... ...and multitasking skills, with customer service experience preferred Experience...Full timeFlexible hoursAfternoon shift
- ## Senior Customer Success ManagerHaelocations: United... ...Senior Customer Success Manager (Sr. CSM) is responsible... ...a seamless customer experience.* Develop and maintain... ...programs.* Experience with change management or large-... ...periods of sitting at a desk and working on a computer...Work at officeLocal area
$100k - $130k
...suite of powerful applications and services that foster best-in-class, dynamic end-user experiences. HqO’s REX (Real Estate... ...necessary tools for operators to manage and optimize it, all from one central... ...you. Deliver a world-class customer experience by focusing on...Contract workWork at office$18 - $20 per hour
...Mail are seeking a reliable, customer-focused team member to join... ...customer support, fingerprinting services, and mail processing... ...professional and welcoming experience for office visitors # Support... ...leading virtual mailbox and mail management company that helps customers...Hourly payFull timePart timeWork at officeLocal area$128.4k - $235.3k
...a better working world. Studio+ Customer Growth Consulting - Manager The opportunity We are seeking... ...strategy, designing future state experiences, and leading cross-functional teams... ...work across a full spectrum of services in assurance, consulting, tax, strategy...Summer holidayWork at officeFlexible hours2 days per week3 days per week$280k - $350k
...POSITION: Head of Operations & Customer Success Position Summary:... ...development, quality, and overall management of the enterprise Operations and Service teams. This role oversees Bank Operations... ...accelerate an end-to-end client experience that provides a differentiated...Full timeFor contractorsVisa sponsorshipWork visaFlexible hours
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