ITIL Service Desk Manager | Change & Customer Experience
US Tech Solutions
A technology services company is seeking an ITIL Service Desk Manager in Cambridge MA. The ideal candidate will have strong qualifications in ITIL, ITSM, Cisco, VOIP, customer service, and change management. The position offers the opportunity for in-person interviews and requires a strong background in IT service management. If you're focused on delivering high-performance results tailored to client needs, this role is for you. #J-18808-Ljbffr US IT Solutions Inc
- ...California that offers complete technology services in IT staffing, Mobile development,... ...are looking to fill a position for ITIL Service Desk Manager in Cambridge MA. Qualifications ITIL ITSM Cisco VOIP Customer Service Change management Additional Information In...Suggested
$110k - $125k
...your career. Position Summary The Service Desk Manager is responsible for the leadership,... ...consistent and high-quality end-user support experience across Berkshire. This role provides... ...use of tact and discretion Customer Experience Ensure consistent delivery...SuggestedRemote work$140k - $160k
...Customer Success ManagerLayer Health was founded in... ...adding a Customer Success Manager to our current team of... ...driving our customer experience and maintaining their... ...functional efforts in service of customer success, includingEstablish... ...for this role may change over time. If your...Suggested3 days per week$90k - $105k
...Senior Customer Success Manager Hybrid (Boston, MA) About the company: LinkSquares is a Boston-based, AI-powered CLM SaaS leader trusted... ...business outcomes. About the team: Join our Customer Experience organization, a detail-oriented and financially driven team...SuggestedFlexible hours$151k - $207.9k
...let's talk. About the role: The Sr. Customer Success Manager role will play a critical part in the... ...turning action into traction, thriving in change, and moving fast to simplify and... ...in this role if you: Have 5+ years of experience in a customer success, account management...SuggestedLocal areaWorldwideFlexible hoursShift work- ...Customer Success Manager You're a seasoned Customer Success manager who knows how to turn complex, strategic accounts into lasting partnerships... ...Qualifications Required: 5+ years of Customer Success experience, including a proven track record owning complex enterprise...Local areaImmediate startFlexible hours
- ...Senior Customer Success ManagerBoston, Massachusetts... ...combining storage and data services into a single hybrid... ...and better data management, while providing solutions... ...world-class customer experience. While not directly responsible... ...organizational change and long-term business...Remote work
$80k - $110k
...Reporting to the Director of Customer Success, the Customer Success Manager plays a critical role in making our... ...value from their campaigns, all in service of a "Customers for Life" environment... ...what you learn into a better client experience and repeat business. Partner...Shift work- ...Customer Success ManagerDeals are more competitive than ever! 55% of companies say they... ...love to meet you!As a Customer Success Manager at Crayon, you'll be a strategic partner... ...real problems.Proactively own the customer experience across their lifecycle — managing comprehensive...
- ...Customer Success Manager Boston US - Hybrid Do you understand how to meet... ...are Preservica and we are changing the way organizations safeguard... ...they are driving the best experience from their use of... ...Preservica's products and services guiding customers to best practice...Work at officeRemote work
- ...performance. Our team is looking for a Customer Success Manager . We are looking for an individual... ...deliver the best possible customer experience (empathy, patience, friendliness,... ...adoption with Verve and the products and services we provide. You will manage a...Immediate start
- ...Customer Engagement Manager, Meal Programs (Remote) Boston, MA ezCater is the #1 food tech platform for... ...one-off meetings, all backed by 24/7 service and business-grade reliability. For... ...maintaining a high-quality customer experience. What You Have : 5+ years of experience...Permanent employmentWork at officeRemote workVisa sponsorshipWork visaFlexible hours
- ...Customer Success Manager Onboarding • Implementation • Adoption • Growth Before applying for... ...innovative technology and best-in-class service. DepositLink helps real estate... ...needs and improve the overall customer experience. Help Shape the Future of Customer...Full timeContract workRemote work
$125k - $150k
...communication. Whether it's a sales pitch, manager feedback session, or media interview,... ...learning What you'll do: As a Growth Customer Success Manager, you'll be responsible... ...leadership teams. About you: ~4-6 years of experience in customer success or account...Work at officeRemote work$130k - $180k
...creators, execute fully managed campaigns, and drive... ...portfolio of strategic customers. This is a revenue-... ...Later’s products and services. You’ll operate as... ...deliver a cohesive customer experience. Build durable,... ...stakeholders in fast-changing customer organizations...Permanent employmentFull timeLocal areaRemote work- ...Customer Success Manager About LNS: It is an exciting time to join LNS Research. We are a mission... ..., as well as CRM, web conferencing services, and efficiency in email and internet... ...presentation skills. Education and Experience Proven customer success experience...Temporary workRemote workFlexible hours
$105.48k - $168.77k
...Mission Success Manager, Federal Boston, Massachusetts... ...perspectives from our customers, communities and each... ...and drive real change. Constantly grow as you... ...around product scope, services, costing, scheduling,... ...customers or programs Experience in federal program management...Contract workWork experience placementWork at officeNight shift- ...Onboarding Customer Success Manager At Idira, you will own and drive the onboarding journey for... ...Partner closely with Sales, Professional Services, Support, Sales Engineering, Customer... ...and coordinated onboarding experience. Customer Goal Alignment: Work collaboratively...Visa sponsorshipWork visa
$80k - $95k
...for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence... ...Job Details The Customer Success Manager builds strong, strategic partnerships... ...payment adoption, improve customer experience, and strengthen client retention. Drives...Summer workWork at officeFlexible hours$105k - $175k
...2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user... ...these teams complete visibility into their customer's experience using their web apps -...Work at officeVisa sponsorshipFlexible hours- ...Associate Customer Experience ProfessionalTELUS Health is empowering every person to live their healthiest... ...Experience professional, you'll manage a high-volume portfolio of clients -... ...EAP offerings, and delivering consistent service excellence across a fast-paced, transactional...Contract workWork at officeLocal areaRemote work
- ...*The SAP Academy for Customer Success is a development... ...years of professional experience. Candidate(s) will be... ...*The Customer Success Manager (CSM) works directly... ...new concepts, adapt to changing environments, and apply... ..., sales, customer service, and marketing processes...Permanent employmentFull timeWork experience placementWork at officeLocal areaRemote workWorldwideRelocation packageFlexible hours3 days per week
- ...Business Development Manager (HP Poly) NWN is the leading AI-powered technology solutions... ...with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and... ...Experience Management Platform ensures seamless service delivery, real-time observability and...
- ...Customer Success Manager ezCater is the #1 food tech platform for workplaces in the US. The company... ..., all backed by beyond helpful 24/7 service and business-grade reliability. For... ...ensuring they have a smooth, reliable experience. Proactively monitor churn signals...Remote jobPermanent employmentFull timeWork at officeVisa sponsorshipWork visaFlexible hours
$108.8k - $134.4k
...Lead Customer Success Manager Organizations everywhere struggle under the crushing costs and complexities... ...their lives. To create a better experience for their customers and employees. To... ...Freshworks, we build uncomplicated service software that delivers exceptional...Work at officeFlexible hours$55k - $75.3k
...seeking an/a Client Success Manager (Compliance) to join our... ...leading the charge to power change. Duties and Responsibilities... ...improvements that enhance customer experience, operational efficiency, and... ...maintaining exceptional client service. Interest in...Local area$75k - $90k
...Commercial Customer Success Manager - Community Solar Boston, MA Do you... ...quo. Be on the team that's changing the world. Nexamp is looking... ...) to join the Customer Experience team! You will play a pivotal... ...resolve billing, credit, and service issues, and effectively de-...Flexible hours$100k - $120k
...Role We are seeking a Clinical Success Manager to join our Customer Success team. This role is designed... ...Deliver a consistently high standard of service that drives client satisfaction,... ...seamless, clinically sound customer experience Serve as the internal voice of the client...$125k - $165k
3PL Client Success Senior Manager Galderma is the emerging pure... ...premium flagship brands and services that span the full spectrum of... ...gain new and challenging work experiences and create an unparalleled,... ...expertise that bridges logistics, customer experience, and specialty...Contract workTemporary workWork experience placementWork at officeWorldwide- ...our clients through sustained customer relevance. Our capabilities... ...: growth, product and experience design; technology and experience... ...support in a digital, self-service manner and you’re ready to apply... ...-centric metricsLead change-management initiatives that drive adoption...Full timeContract workLive inWork at officeLocal area
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