Server Hardware Repair Technician
Select Source International
Job Description
Job Description
Job title – Server Hardware Repair Technician
Location – San Diego, CA 92120
Job type – 6-12 months contract with possible extension
Role Overview
We are seeking an experienced and customer-focused Server Hardware Repair Technician to provide onsite technical support, hardware troubleshooting, and repair services for Dell systems. The ideal candidate will have hands-on experience diagnosing and repairing laptops, desktops, and computer hardware, along with a strong commitment to delivering exceptional customer service.
This role is suited for a technically proficient professional who can independently manage onsite service requests, troubleshoot complex hardware issues, and ensure timely resolution of customer concerns.
Key Responsibilities
- Perform onsite installation, repair, maintenance, and troubleshooting of Dell laptops, desktops, and related hardware.
- Diagnose and resolve hardware issues, including motherboard and LCD replacements.
- Conduct advanced-level maintenance and low-complexity installation activities.
- Provide comprehensive field engineering support to assigned customers and client locations.
- Take ownership of onsite service requests and ensure timely, effective resolution.
- Troubleshoot hardware and software issues using appropriate diagnostic tools and technical knowledge.
- Perform scheduled upgrades, preventive maintenance, and equipment replacements.
- Support server maintenance activities, as required.
- Document service activities, repairs, and technical findings accurately.
- Collaborate with technical teams to resolve recurring issues and improve service delivery.
- Maintain positive customer relationships through professional communication and effective problem-solving.
- Remain flexible to support overtime, standby schedules, and occasional travel between service locations.
Required Qualifications
- Minimum of 1 year of hands-on experience in laptop and desktop hardware break-fix support.
- Strong experience diagnosing and troubleshooting Dell laptops and desktop computers.
- Practical knowledge of motherboard, LCD, and other computer hardware replacements.
- High School Diploma or GED required; technical certification or an Associate Degree is preferred.
- General knowledge of computer hardware, software, and Microsoft applications.
- Ability to independently diagnose and resolve basic to moderately complex technical issues.
Preferred Qualifications
- Experience in computer assembly, configuration, and hardware upgrades.
- Previous experience supporting enterprise-level IT environments.
- Experience with server maintenance and troubleshooting.
- Demonstrated ability to manage complex field service assignments independently.
\nCompany Description
Select Source International (SSI) is a distinguished workforce solutions provider with nearly 25 years of experience delivering top-tier staffing, recruiting, and managed services. Based in Minneapolis, Minnesota, SSI has established itself as a global leader, serving a broad, diverse clientele across industries with unwavering dedication and excellence.
As a trusted partner, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your evolving workforce needs. SSI is ISO 9001, ISO 14001, and SOC 2 Type II certified, underscoring our strict commitment to quality, environmental responsibility, and data security. Our industry-leading capabilities are further validated by numerous awards in sustainability and supplier diversity.
Company Description
Select Source International (SSI) is a distinguished workforce solutions provider with nearly 25 years of experience delivering top-tier staffing, recruiting, and managed services. Based in Minneapolis, Minnesota, SSI has established itself as a global leader, serving a broad, diverse clientele across industries with unwavering dedication and excellence.\r\n\r\nAs a trusted partner, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your evolving workforce needs. SSI is ISO 9001, ISO 14001, and SOC 2 Type II certified, underscoring our strict commitment to quality, environmental responsibility, and data security. Our industry-leading capabilities are further validated by numerous awards in sustainability and supplier diversity.
$50 - $60 per hour
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