Gym Front Desk & Member Experience Specialist

About the Role: Join our dynamic team at Powerhouse Gym in Bridgewater, NJ, as a Front Desk Associate! This exciting role is perfect for individuals who love fitness and enjoy providing exceptional customer service in a vibrant gym environment. Responsibilities: Greet and assist members and guests with a friendly and welcoming attitude. Manage front desk operations, including check-ins and membership inquiries. Handle phone calls and respond to emails regarding memberships and services. Maintain cleanliness and organization of the front desk area. Process payments and assist with membership sign-ups and renewals. Promote gym programs, classes, and special offers to members. Schedule appointments for personal training and fitness assessments. Assist in resolving member concerns and complaints effectively. Requirements: Previous experience in customer service or front desk operations preferred. Strong communication skills and a positive demeanor. Basic knowledge of fitness programs and gym equipment. Ability to multitask and work in a fast-paced environment. Proficiency in using computer systems and software. Availability to work flexible hours, including evenings and weekends. High school diploma or equivalent required. Passion for fitness and helping others achieve their goals. About Us: Powerhouse Gym has been a leader in the fitness industry for over 30 years, providing top-notch facilities and services to our members. Our commitment to excellence, community engagement, and member satisfaction makes us a beloved choice for fitness enthusiasts and a great place to work. #J-18808-Ljbffr