Director of Case Management

Job DescriptionJob Description Title: Director of Case Management Location: Mayfield, KY Relocation: Partial Relocation Assistance Available Director of Case Management We are seeking an experienced Director of Case Management to lead and oversee a hospital-based case management department. This leadership role is responsible for developing departmental strategy, ensuring high-quality patient care coordination, maintaining regulatory compliance, and driving operational excellence. The position reports directly to the Chief Financial Officer and offers the opportunity to build and strengthen a growing department. Key Responsibilities Establish and implement departmental goals, policies, and operational standards aligned with organizational objectives. Direct daily case management operations, including patient care coordination, service delivery, technology utilization, and resolution of patient or stakeholder concerns. Lead staffing initiatives including recruitment, onboarding, performance management, scheduling, employee development, and corrective action when appropriate. Develop, monitor, and manage departmental budgets while ensuring responsible use of financial resources. Coordinate internal and external audits and maintain compliance with applicable healthcare regulations and accreditation standards. Promote a culture of professional growth, accountability, and continuous improvement. Incorporate evidence-based practices into departmental workflows and clinical processes. Maintain compliance with HIPAA and other healthcare regulatory requirements. Collaborate effectively with physicians, nursing leadership, and interdisciplinary teams to improve patient outcomes. Perform additional leadership responsibilities as assigned. Required Qualifications Active Registered Nurse (RN) license. Case Management experience in an acute healthcare setting. ACMA (Accredited Case Manager) certification or the ability to obtain certification within two years of hire. Strong understanding of healthcare regulations, compliance standards, and case management best practices. Preferred Qualifications Leadership or management experience within a Case Management department. Experience with budgeting, staff development, quality improvement, and departmental operations. Demonstrated ability to lead multidisciplinary teams and drive performance improvement initiatives. Key Skills Required Case Management Leadership Healthcare Regulatory Compliance (including HIPAA) Staff Development and Performance Management Budget and Operational Management Quality Improvement and Evidence-Based Practice Interdisciplinary Communication and Collaboration Benefits Medical Insurance Dental Insurance Vision Insurance Life Insurance Retirement Plan Equity Program Paid Time Off Work From Home (where applicable) Additional employee benefits available