Front Desk Receptionist MEDIZIN

Planet 13 Receptionist Position

As a top Las Vegas dispensary, Planet 13 strives to provide the best quality recreational cannabis, cannabis extracts, and infused products available at competitive prices and with compassion that can only come from those who are knowledgeable in the field.

Our Receptionist position is an entry level position. This is a great opportunity to start your career and learn about the cannabis industry. Hiring for our Medizin Location.

The Receptionist welcomes on-site visitors, determines the nature of their business, and announces visitors to the appropriate personnel. The Guest Relations Specialist is also responsible for providing exceptional customer service, managing client inquiries, and ensuring a welcoming and informative experience for all visitors. Educates customers about products, maintaining compliance with industry regulations, and fostering positive relationships to enhance customer satisfaction and loyalty.

Essential duties and responsibilities include the following. Other duties may be assigned:

• Greet all customers in a friendly welcoming manner.
• Provide accurate wait times and monitor waiting lists.
• Monitors visitor access and issues passes when required.
• Accurate and timely data entry of patient and/or customer profiles.
• Working knowledge of cannabis and retail products.
• Surveying guests on how they found us.
• Performs other clerical duties as needed, such as filing, photocopying, and collating.
• Creates an exceptional customer service experience with guests.
• Comply with all HR policies including confidentiality and non-disclosure.
• Assist with the implementation of company policies, standard operating procedures, and performance standards.
• Maintain a clean and organized work environment.
• Daily compliance with company policies including but not limited to; state/local regulation compliance, security protocols, access protocols, dress code, and work schedules.

Competencies to perform the job successfully include:

• Continuous Learning
• Job Knowledge
• Use of Technology
• Communications
• Cooperation
• Ethics
• Adaptability
• Attendance/Punctuality
• Dependability
• Initiative
• Innovation
• Judgment
• Planning/Organizing
• Quality
• Quantity
• Safety and Security

Qualifications to perform this job successfully include:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules and regulations, operating and maintenance instructions, and procedure manuals.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Proficient in basic computer skills.
• Must be 21 years of age or older.
• NV State Agent Card Required.
• OSHA 10 Required (company paid) to be completed within 6 months of hiring.

All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, gender identity, disability status or protected veteran status. The Company will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws.

Planet 13 would like to make its customers aware that certain individuals might try and approach them, call them, email them, text them, or reach out to them via social media, presenting themselves as our employees and/or affiliates to try and gain access to your personal information. This is a phishing scam. Planet 13 will never call a potential employee or customer for any form of payment in return for training material, ask for anyone's direct deposit information, and their banking login and password. Planet 13's Board Members, and Executives do not work as recruiters and do not communicate with potential employees directly via any form of communication nor do they engage in the offering of positions to potential employees. These claims and offers are fraudulent and we advise everyone to use discretion when handling these situations. If you feel as though you have been a target of this type of scam, please reach out to your local law enforcement. Thank you.