Homecare Scheduling Coordinator

Key Responsibilities Scheduling & Client Care Coordination Maintainfulfillment of authorized client service hours monthly Proactively fill open shifts and minimize lost or unbooked hours Ensure all schedule changes, gaps, and outcomes are clearly documented in real time Communication & Responsiveness Serve as a primary point of contact for caregiver scheduling needs Respond promptly to service changes, call-offs, and urgent coverage needs Maintain clear, professional communication with clients, caregivers, and internal team members Ensure all deadlines and assignments are acknowledged and confirmed via email Documentation & Compliance Maintain accurate, timely call logs and scheduling documentation to support compliance and audits Assist with maintaining up-to-date employee files and audit readiness Patient & Caregiver Engagement Conduct periodic check-ins with clients and caregivers to ensure satisfaction and quality of care Support a positive, solution-oriented experience for both clients and staff Projects & Operational Support Assist with training coordination, onboarding sessions, and compliance tracking Support implementation of new systems, processes, or tools Participate in community events, workshops, or outreach efforts as needed Qualifications Experience in home care, healthcare operations, scheduling, or care coordination preferred Strong organizational and time management skills with attention to detail Ability to multitask and problem-solve in a fast-paced environment Excellent written and verbal communication skills Proficiency with scheduling systems, EMR/CRM platforms, and Microsoft Office Dependable, responsive, and able to meet deadlines consistently Valid driver’s license and ability to travel locally if needed Why Join Trusted Hands Senior Care? Be part of a dynamic and growing home care organization Work in a role that blends operations, people, and purpose Make a direct impact on seniors, families, and caregivers Opportunities for growth, leadership exposure, and community involvement #J-18808-Ljbffr Trusted Hands Senior Care