Urban Outfitters Brand Ambassador

Location This position is located at 628 Broadway, New York, New York, 10012 United States Role Summary Our Brand Ambassadors are the heart of the store, bringing Urban Outfitters to life through real connections, personal style, and a love for pop culture. You 0re not just helping customers, you 0re creating an experience that feels authentic, fun, and uniquely UO.If you 0re someone who loves self-expression, staying tapped into trends, and connecting with people, this is your space. Role Responsibilities Bring the Brand to Life Show up as you 0 your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what 0s happening in-store and online Create the Energy on the Salesfloor Engage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about; your energy helps create memorable experiences that keep customers coming back Make Shopping Seamless Help maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you 0ll keep the store looking fresh and on-brand Use in-store tech to support customers however they want to shop—whether that 0s in-store, online, or somewhere in between Stay Curious + Flexible Be open to trying new things, jumping in where needed, and learning as you go 0every day is a little different, and that 0s part of the fun Work as a Team Support your team, share ideas, and bring good energy we show up for each other and make the store a positive place to be Role Qualifications A genuine love for Urban Outfitters Confidence in expressing your personal style and creativity A people-first mindset, you enjoy meeting and helping others A collaborative attitude and positive energy Comfort in a fast-moving, ever-changing environment Flexibility with scheduling (nights, weekends, holidays) Experience in retail or customer service is a plus, but not required The Perks A team that celebrates you for being you Flexible scheduling that works with your life Employee discount on UO products Opportunities to grow within the brand Hands-on experience with fashion, culture, and retail URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit

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