Alterations Associate

Alteration Staff Salary Range $25.64 - $32.05* WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 14 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global's portfolio of top luxury retail brands and real estate assets. YOU WILL BE: The Alteration Staff will be part of the tailoring team, providing customer service, and tailoring expertise as required. WHAT YOU WILL DO: Model all Saks Fifth Avenue Customer Service Principles. Focus on achieving and exceeding individual performance and productivity goals. Maintain a consistent high level of customer service by creating and developing excellent customer relationships. Follow all Saks Fifth Avenue policies and procedures. Follow all alteration workroom policies and Tailor procedures. Ability to utilize expertise to make alterations decisions during customer fittings. Focus on all efforts on providing an exceptional customer experience. Maintain a clean and safe work environment. Support company/store and department initiatives. Ad hoc responsibilities as needed A towering strength at winning over an audience with their perspective You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization Generates a variety of approaches to problem solving including new and novel ideas WHAT YOU WILL BRING: Minimum 3 years' fitting and tailoring experience in high-end merchandise Ability to fit and perform alterations on a wide range of garments Possession of strong technical background in specialty skills such as leather, knits, double face, beading, fine tailoring, buttonholes etc. is desired and a benefit. Ability to use all standard sewing, pressing & spotting equipment Ability to use specialty machines: Double-blind, Buttonhole, Cover-stitch, Leather Knowledge of Alterations industry includes fabrication and styling of luxury merchandise. High school graduate or equivalent preferred. YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE: Opportunity to work in a innovative environment with a company experiencing transformational growth Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount SALARY AND OTHER BENEFITS: Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).