Auto Claims Property Damage Supervisor

Job Description

Job Description

Are you unhappy at your present job? Are you going nowhere in your current position? Is it time for a change? Are you an experienced Auto Claims Supervisor looking to join a growing company where you will be rewarded for your hard work, and have future upward career growth opportunities?OrAre you a seasoned Auto Claims Adjuster looking for that next step in your career to share your knowledge and lead a team of adjusters?If you answered YES to the above, it's time to talk to First Chicago Insurance Company!We offer: Competitive SalariesExcellent benefitsGrowth opportunities!Apply only if you consider yourself a career professional who loves to work, because we work hard here! Position Description:The Property Damage Supervisor is responsible for oversight of the overall productivity and personnel of the Property Damage Coverage Unit. Scope of the position includes ensuring compliance with State mandated claims handling guidelines, understanding of policy language and coverages, as well as assuring proper investigation and conclusions of claims. Position also includes, monitoring production, staff development and the quality of files assigned to the Unit. DUTIES & RESPONSIBILITIES: Lead, motivate, and provide direction to the unit adjustersConduct file and diary reviews for the purpose of monitoring adjuster's work and to assure appropriate documentation is available, fair claim settlement practices are followed, and company quality standards are maintainedPlace appropriate authority level on claim files based upon determination of coverage, investigation of facts and approve settlement checks within authorityReview reports and support the implementation of procedures which improve overall claim settlement process, customer service levels, and ensure that desired quality and quantity levels are maintainedOversee the implementation and monitoring of procedures to assure effectiveness and complianceDetermine training needs of the department / unit, establish and participate in programs to ensure training needs of personnel and processesIdentify Systems issues / concerns and make suggestions for enhancementsManage the administrative functions of the unit which include: Review, provide direction and assign new lossesSetting performance objectives and monitoring performance resultsConduct performance appraisalsDaily review of files for payment approvals over adjuster authority and the transfer of files to appropriate areas (SIU, Litigation, Total Loss, Subrogation, etc.)Conduct unit meetingsReview and respond to Department of Insurance inquiriesReview and direct claim activity on customer inquiriesAssure all compliance and customer service regulations / initiatives are met*Seeking local candidates to work in either our Bedford Park location, approximately one mile south of Chicago Midway Airport, or our Oak Brook location. QUALIFICATIONS REQUIRED:5+ years auto liability property damage claims handling experiencePrior Supervisory experience over Auto Adjusters preferredPrior Non-Standard Auto Claims experience a plus, not requiredStrong technical and administrative background in auto claims handlingAbility to work independently on technical and administrative matters in accordance with company policy and proceduresBackground in personnel selection, goal setting, monitoring and communicating performanceGood leadership, training and development skills. Excellent communication, interpersonal and organizational skillsAbility to pass written examinations where required by state statutes to become a licensed claim adjuster / supervisorOn-Site position.First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:Competitive SalariesCommitment to your Training & DevelopmentMedical and Dental and Vision ReimbursementShort Term Disability/Long Term DisabilityLife InsuranceFlexible Spending AccountTelemedicine Benefit401k with a generous company matchPaid Time Off and Paid HolidaysTuition Reimbursement Wellness ProgramFun company sponsored eventsAnd so much more! Estimated Compensation Range: $48,750k/year-$93,750k/year**Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location.

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