IT Tech I

Technical Support Specialist

Under general supervision is responsible for providing technical support and assistance to users of computer systems, software, and hardware to include troubleshooting and resolving issues, as well as installing and configuring new equipment and software. Is responsible for carrying out assigned IT-related tasks.

Minimum Training and Experience

Education: High school diploma or GED

Experience: One (1) years of relevant experience

Certifications: Comp TIA A+

Preferred:

Note: The City retains the right to determine equivalencies. Any certifications not possessed at hire, must be obtained before the employee is removed from probation in order to continue employment with the City.

Physical Requirements

Must be physically able to operate a variety of machines and equipment including various computer equipment, telephone, fax machine, etc. Must be able to exert up to forty pounds of force occasionally and/or up to twenty pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve lifting, walking or standing for periods of time. Must be able to lift and/or carry weights of twenty to forty pounds.