Housekeeper - Room Attendant

Housekeeping Position At Residence Inn Cleveland, Mentor, OH

Some of our guests love being on the road but many travelers miss the comforts of home. The goal of our Housekeeping team is to make our hotel feel like just that, a home! As a Housekeeper, your contribution helps ensure our guests have a comfortable, productive and memorable stay.

We offer eligible employees a number of benefits to enhance their health and well-being:

• Group insurance, including medical, dental, vision and company-paid life insurance
• Paid time off
• Company-matched 401(k) plan
• Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
• Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
• Get paid daily

Responsibilities

• Wipe all surfaces, dust and vacuum each guest room adhering to our brand standards.
• Change linens, make beds and restock all guest room supplies.
• Clean bathrooms, remove trash and carry out green practices as trained by the hotel.
• Greet and assist guests that you encounter during your shift with a friendly smile.
• Clean multiple rooms each day.
• Support our maintenance team by reporting any broken, defective or missing items.
• Support the goals of the hotel through teamwork and collaboration with all departments.

Qualifications

Previous cleaning, janitorial or customer service experience is a plus, but not required. To be successful in this role, you need basic verbal and written communication skills. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25 pounds. You must also be able to stand and walk for an entire shift and perform repetitive motions. Applicants must be available to work weekends and holidays.