MO Onsite; Automotive Warranty Claims Adjuster

American Auto Shield General Claims Adjuster

Founded in 2002, American Auto Shield (AAS) specializes in 3rd party home and vehicle service contract claims administration. AAS has a headquarters in Lakewood, Colorado, and we operate a satellite office in St. Peters, Missouri. For more than two decades, American Auto Shield has experienced tremendous growth, which equates to fantastic career opportunities for our employees. The American Auto Shield General Claims Adjuster is a full-time, on-site position at our St. Peters office. This position is responsible for adjudicating claims while adhering to various written contracts and internal standard operating procedures.

Mechanics, service writers, advisors, and technicians are encouraged to apply!

Job Location: 503 Pearl Drive St. Peters, MO 63376

Compensation: The General Claims Adjuster earns competitive compensation from $30/hr.

What You Will Do in This Role:

• Provide excellent customer service.
• Adjudicate and document claims according to coverage terms and standard operating procedures.
• Provide accurate and timely information to all external and internal customers concerning claim status and other claim inquires.
• Recommend further action on claims exceeding authority limits.
• Other duties as assigned.

Requirements:

What You Need to Join Our Team:

• Able to adhere to a defined work schedule.
• Able to work independently and meet or exceed production targets with minimum supervision.
• Friendly, courteous, and service-orientated.
• Able to recognize problems, identify possible causes, and resolve routine problems.
• Able to read and interpret vehicle service contracts after completing company provided training.
• Able to comprehend and carry out verbal instructions.
• Basic knowledge of Microsoft Office and Internet navigation.
• Spanish is a plus, although not required!

Required Education/Certifications:

• High School Diploma or General Education Degree (GED).
• Automotive mechanical experience and/or training required.

Why work for us?

We are excited to provide:

• Competitive compensation from $30/hr.
• Comprehensive benefits package including medical, dental, vision, short/long term disability, life insurance, flex spending account.
• 401 (k) eligible the first of the month after the 1st 90 days.
• PTO.
• Paid Sick/Wellbeing Time Off.
• Employee Assistance Program.
• Voluntary Benefits including pet insurance and life insurance.
• Satisfaction of work with a highly skilled team to make a company-wide impact.

Company Core Values:

Our company core values are integrity, respect, accountability, collaboration, and innovation. These values serve as cultural cornerstones and the foundation of behaviors that drive our organization to excellence.