Event Attendee Registration Copy Editor/QC Lead - Hybrid

Event Attendee Registration Copy Editor/QC Lead

Genesis10 is currently seeking an Event Attendee Registration Copy Editor/QC Lead for a hybrid position with a Global Financial Institution located in Charlotte, NC; New York, NY; Des Moines, IA; St. Louis, MO; San Francisco, CA; Concord, CA; Chandler, AZ; or Minneapolis, MN. This is a 12+ month contract opportunity.

This role is responsible for establishing and maintaining quality standards across all event registration sites developed by the client's Meetings & Events Registration team. The ideal candidate will serve as the primary quality assurance reviewer for attendee-facing content, site functionality, formatting consistency, accessibility requirements, and the overall registration experience. The individual provides editorial guidance, coaching, and feedback to registration site builders and meeting planners, develops best practices, and identifies opportunities for process improvement.

Responsibilities:

• Serve as the primary quality control reviewer for registration sites prior to launch
• Conduct final reviews of attendee-facing content, ensuring accuracy, consistency, professionalism, and compliance with established standards
• Validate grammar, spelling, punctuation, sentence structure, formatting, and content presentation
• Review registration sites for usability, navigation, attendee experience, and content flow
• Ensure adherence to branding, accessibility, privacy, and operational requirements
• Identify quality issues and provide actionable recommendations for correction
• Track recurring quality issues and recommend process improvements and training opportunities
• Perform content updates, edits, and enhancements within Cvent registration sites
• Support site testing, quality assurance, and launch readiness activities
• Collaborate with planners, marketers, and business partners to ensure consistent and high-quality event invitation and registration content
• Serve as the team's subject matter expert for registration content quality standards

Requirements:

• 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education
• Bachelor's degree in English or Journalism
• 3+ years of experience in copyediting and proofreading at advertising agency or media outlets
• Exceptional written and verbal communication skills
• Advanced proficiency in English grammar, punctuation, spelling, and business writing
• Experience performing quality assurance reviews of subscriber or customer-facing content
• Strong attention to detail and commitment to quality
• Ability to identify risks, inconsistencies, and opportunities for improvement
• Strong organizational, stakeholder management, and problem-solving skills

Desired skills:

• Experience in reviewing customer-facing digital content
• Experience with event registration platforms a plus (e.g. Cvent, RainFocus, Lanyon or Stova)
• Experience developing editorial or content quality standards
• Knowledge of digital accessibility requirements beneficial

Pay range: $43.13 - $51.13 per hour

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!