Dispatcher

Job Title

RESPONSIBILITIES

Load planning Ensure all DOT safety rules and hours of service policies are followed Facilitate driver home time needs and requirements Communicate all customer requirements Manage drivers for on-time deliveries Process drivers load information and paperwork for payroll and billing functions Update billing requirements Process lumper requests Route and guide drivers on approved roads Update directions on customers loads Equipment management Coordinate vehicle maintenance appointments Maximize company asset utilization Manage driver and customer retention Direct and manage drivers to approved fuelling locations and manage Comdata fuel card maintenance Manage and issue cash advances for roads expenses as needed

EDUCATION AND EXPERIENCE

2 years previous transportation experience Computer skills, typing, AS400, excel, word

KNOWLEDGE, SKILLS, AND ABILITIES

Dispatch experience Customer service Interpersonal skills DOT rules and regulations Mapping and routing

SUPERVISORY RESPONSIBILITIES

Direct: Responsible for 40-60 drivers Indirect: None

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this job: The employee must be able to remain in a stationary position 50% of the time whether that be sitting or standing The employee must be able to use fingers to constantly operate a computer or other type of office equipment The employee in this position must be able to regularly walk The employees must be able to use hands to handle and feel The employee must be able to regularly reach with both hands and arms The employee must be able to visually detect, perceive, or recognize in near and far distances The employee must be able to converse or convey with other individuals The employee may occasionally be required to crouch The employee may occasionally lift/carry items as heavy as 25 pounds

JOB COMPETENCIES

Ethics/ Integrity/ Trust Attitude and Commitment Diversity Customer Service - Company Engagement Quality Cost Consciousness Teamwork - Decision Making Planning/ Organizing Cost Consciousness Problem Solving

Other

Responsible for monitoring, record keeping and taking appropriate actions for specific Food Safety Plan and Food Quality Plan and pre requisite program requirements Responsible to report food safety and quality issues to management