Vehicle Control Support Engineer

Job Location: Tucson, Arizona, USA, 85706 Requisition ID: 35089 Onsite or Remote: Onsite Position Job Overview Provide technical support, troubleshooting, and performance optimization for the Vehicle Control systems of the FrontRunner Autonomous Haulage System (AHS) as part of the Global Support team. This role ensures reliable autonomous operations by diagnosing Autonomous Truck (AT) control‑related issues, implementing corrective actions, and driving continuous improvements in system performance and safety. Key Job Responsibilities Correspond technical inquiries related AT from AHS regional support team. Provide immediate investigation support for incidents involving AT at customer sites. Assist various short/mid‑term projects for AHS. Provide technical support through tasks assigned in the Zendesk Ticketing System while complying with established Service Level Agreements. Assist in creating and updating AHS related documentation (Release notes, Operator Manuals, Parts and Service News, Flash News and other related documentation) through assigned tasks. Collaborate with OEM organizations and regional teams to provide support for Vehicle Control (e.g., FADC Team in Japan and Engineering and QA Team of PMO). Required Skills Bachelor's degree in Engineering, Mechanical or Electrical or STEM related field OR 3 years of experience in troubleshooting, maintenance, testing or similar technical duties and customer support for heavy equipment in a mining environment. Able to interpret hydraulic and electrical schematics. Has ability to follow and write technical instructions. Provide solutions using critical thinking and problem‑solving skills. Ability to travel up to 25% (standard business travel includes a two‑three week international trip to support deployment activities while working with Komatsu regional personnel). Desired Skills FrontRunner and/or DISPATCH system knowledge. High‑level analytical and troubleshooting skills on mining equipment, especially haul trucks. AHS hardware structure and function. Database structure or query basics. EEO Statement: Komatsu is an Equal Opportunity Workplace and an Affinitive Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #J-18808-Ljbffr