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Guest Experience Front Desk Agent

IHG

InterContinental Hotels Group in Naperville, IL seeks a Front Desk Agent to greet guests, handle bookings, process transactions, and deliver a warm, memorable stay. You’ll check guests in/out, manage IDs and keys, and capture guest preferences to personalize service. The role requires strong communication, problem-solving, and tech literacy, with flexibility for nights, weekends, and holidays. Prior front desk or guest service experience is preferred, with high school diploma as a baseline. #J-18808-Ljbffr InterContinental Hotels Group

Vacancy posted 3 days ago
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