Assistant Property Manager

What Highmark can do for YOU Help you achieve your goals by continuous professional development and regular career progression sessions Competitive pay for the market Monthly bonus opportunities for all site associates 30% associate rent discount Medical, Dental & Vision benefits the 1 st of the month following 30 days of full-time employment Company-provided life insurance, short term and long term disability coverage Flexible Spending accounts 401(k) eligibility after 90 days, with 4% Highmark match Professional Certification & Tuition reimbursement Vacation, Sick and Personal Time off available to use after 90 days 10 paid holidays Paid parental leave Responsibilities Collect and secure rental payments Scan daily bank deposits and verify their accuracy Assist the Community Director with daily rate approvals in Yieldstar Input daily activity transactions in Yardi and clear any outstanding validations Prepare accounting records and reports, including deposit accounting and monthly close out Verify the accuracy of move-outs for integration with the rental collection company Deliver late rent letters and notices to vacate, and personally contact all residents with unpaid/owed rent daily Take responsibility for bad debt collection until no longer applicable Assist in the eviction process and follow orderly and timely local municipal policies Enter activity into Yardi in relation to the daily, weekly & monthly checklists – including Skip Watch information (if applicable) Assist the Community Director with Apartment Ratings responses Help the team achieve positive SatisFact scores Assist with leasing duties, including showing apartments and preparing leases via e‑signature (if applicable) Maintain organized community office files Maintain a working knowledge of laws, rules, and regulations concerning apartment leasing and management (e.g., Fair Housing, collections, evictions, towing, and pool enclosures) Prepare accurate and complete reports in a timely manner Handle or assist with the receipt, recording, preparation, and follow‑up of work orders to facilitate residents’ service requests Assist in the inspections of vacant apartments and take appropriate action to prepare them for market‑ready status Promote resident retention by assisting with the renewal program Perform periodic inspections of common areas, including balcony/patio inspections Report any observed maintenance problems Assist in planning and preparing resident functions Stay informed and comply with all policies and procedures outlined in the operations manual Adhere to and comply with company safety policies and rules, and utilize safety equipment as required Assume duties of Community Director, as directed Always be courteous and helpful to residents, prospective residents, and co‑workers Possess reliable transportation to attend meetings, purchase, and pick up supplies Have a mode of communication for contact at home and to respond in cases of emergency Be available for overtime, weekend, holiday, and evening work Be willing to be assigned to other Highmark communities, as needed Perform other duties as assigned by the Community Director Travel and overnight stays may be required Qualifications High school diploma or equivalent Mathematical skills (high school level) for calculating pro‑rations, bank deposits, etc. Excellent verbal and written communication skills Proficiency in Microsoft Office (Word & Excel), Outlook, and Internet Apartment management experience preferred Strong proficiency in property management software (preferably Yardi) Leadership and team‑building skills Valid driver’s license Strong math and data entry skills Interest in community accounting and resident relations Drive for excellence and commitment to high service standards Req ID: 2026-9230 #J-18808-Ljbffr Highmark Residential