Senior Loan Officer

Are you an experienced lending professional looking for a stable, member-focused environment where you can manage the full lending picture rather than just one piece of an assembly line? At Madison Credit Union , we proudly serve City of Madison employees, Dane County residents, and our local community. We are seeking an experienced Senior Loan Officer (Internal Title: Loan Officer II) to join our lending team. In this high-impact role, you will handle consumer loan origination, contribute to mortgage loan decisions, and provide direct guidance to our members . What You’ll Do 1. Loan Decisioning & Processing Interview applicants, analyze credit reports, evaluate debt-to-income ratios, and make independent consumer credit decisions . Serve on the Mortgage Loan Approval Committee and coordinate mortgage processing from approval to post-closing . Process, complete, and close loan documentation across in-person, phone, and digital channels . 2. Member Guidance & Growth Provide empathetic debt counseling and constructive feedback when loans are denied, helping members map out future financial pathways . Cross-sell relevant financial products and services to deepen member relationships. 3. Quality Assurance & Mentorship Serve as a mentor to less senior loan officers and assist with onboarding new team members. Audit consumer loan files to ensure policy compliance and manage post-closing tasks like HELOC tracking and tax verifications . What We’re Looking For Required: 2–5 years of direct consumer lending experience (with actual credit decisioning/underwriting authority). Strong knowledge of credit analysis, debt-ratio calculations, and lending compliance. Hands-on experience with electronic signature and document platforms. Strong interpersonal skills with a knack for building rapport—especially when delivering difficult news. High school diploma or equivalent. Preferred: Mortgage lending, processing, or committee experience. Conversational and written Spanish fluency. Proficiency with Excel formulas/functions and basic accounting principles. Notary Public commission (or willingness to become bonded). Degree in Finance, Business, or a related field. Why Join Madison Credit Union? Predictable Schedule & Work-Life Balance: Hourly pay ($25.00–$28.25/hr) with predictable hours —no relying on volatile commission checks. Community First: We answer to our members, not distant shareholders. Full Benefits Package: 401(k) with match, comprehensive health/dental coverage, generous PTO, tuition reimbursement, and life insurance available. #J-18808-Ljbffr Vance Airscoop