Floating Medical Assistant and Patient Services Representative

Floating Medical AssistantBalance Health is the nation's premier comprehensive lower-extremity focused Physician Practice. We provide leading podiatrists, orthopedic surgeons, and physical therapists with operational support so they can spend their time focused on growing their business and delivering exceptional patient care.The Floating Medical Assistant works with the Physician and other members of the primary or specialty care team by performing a variety of clinical and administrative patient-related duties. The Medical Assistant also works to fulfill a variety of patient needs and ensures smooth patient flow within the department.Duties and ResponsibilitiesGreets patients on the phone and in personWilling to drive between Bountiful, Park City, Salt Lake City, Heber, Sandy, Eagle Mountain, West JordanPlaces patients in the exam roomsTakes vital signs and perform ancillary tests appropriate to skill levelAssists and sets up for providers during examination, treatment, and proceduresKeeps accurate patient filesApplies dressing, bandages, and splints as ordered by providerEnsures rooms are stocked with necessary suppliesMaintains a sanitized and safe working environmentMaintains HIPAACoordination of services between multiple practices demonstrable by excellent communication skillsPerforms administrative tasks and must be cross trained on front desk responsibilities to provide support as neededRequirements1+ years medical assistant experienceHigh School Diploma or equivalentCurrent American Heart Association CPR CertificationCertification from an approved medical assistant program or equivalent combination of trainingRequires critical thinking skills, decisive judgment and the ability to work unsupervised or with minimal supervisionAbility to respond appropriately to emergenciesAbility to adapt to advancement and changing technologyAbility to show attention to detail, accuracy and thoroughnessAbility to establish and maintain cooperative working relationships with all levels of staffBasic typing skills to input various data into Information systemsExperience in an outpatient practiceAble to coordinate patient services, assist patients with office, medications and procedure authorizations and explain process to patientsAbility to use EMR and perform chart abstraction into EMRStrong computer skills and use of Microsoft officeAbility to prioritize work efficientlyExcellent interpersonal communication skills and writing skillsExcellent organizational and problem-solving skillsMust be able to multi-task and be flexible in changing work assignments at short notice, which includes increasing work hours as needed to cover the practice needsAbility to work in a fast-paced settingMust be able to lift up to 25 pounds at a time.or any combination of academic education and professional training and development along with applied work experience that demonstrates the ability to successfully perform the essential functions of the position.Education and ExperienceMinimum High School Diploma or EquivalentExperience in fast paced scheduling or call center1+ years of customer service experienceExperience working with performance metricsExperience with Microsoft Office Products (Word, Excel, PowerPoint)Benefits of Working with Balance HealthMedical, Dental, and Vision PlansHSA with Employer ContributionFSAGenerous PTO Program401k with a 3% MatchEmployee Assistance ProgramLife and AD&D InsuranceShort-Term and Long-Term Disability