Luxury Sales Consultant
Mercedes-Benz of Mount Pleasant
Job Description
Job Description
Baker Motor Company is growing! We'd love for you to be part of our success. Reach out to see how you can become part of the Baker family.
ESSENTIAL DUTIES:
- Understand that business is built on Customer satisfaction and devote himself/herself to ensuring satisfaction to all Customers
- Determine each Customer's vehicle needs through use of the Customer Needs Analysis Process
- Select, Present, and Demonstrate vehicle(s) per the Vehicle Selection, Presentation, and Demonstration Process
- Seek Customer agreement to purchase/lease a vehicles per the Customer Agreement Process
- Deliver New vehicles per the Vehicle Delivery Process
- Attend all Sales Meetings
- Maintain a Customer follow-up system as directed by the Sales Manager that encourages repeat and referral business, and that contribute to Customer satisfaction
- Self-educate as to new products, vehicle features and controls, accessories, etc. and their benefit to Customers
- Establish personal income goals that are consistent with Dealership standard for productivity, and develop a strategy to meet those goals
- Report and review with New Vehicle Sales Manager regarding status towards objectives, planned activities, training, etc.
- Understand automotive terminology and maintain ongoing product knowledge for our brands and competitive models
- Know and understand vehicle equity, values, and trade-in options and be able to explain to Customers at management direction
- Introduce all Customers to the Dealership Service and Parts Department, and EDUCATE the Customer on how to do business there
- Know and understand all applicable federal, state, and local laws governing the sale or lease of a vehicle
QUALIFICATIONS:
- Must have excellent communication, organization, and customer relationship skills.
- Must have an aptitude for the latest in-car technology and telematics, cell phones and iPads.
- Must maintain a professional personal appearance and have the ability to understand and use written, electronic, and verbal communications.
- Must maintain a valid driver's license, clean driving history and be able to drive a manual transmission.
- We will provide Factory Training and Certifications for the brands in which you will specialize. Baker Motor Company is concerned with more than moving inventory; we're committed to your success and invested in your future. We provide the opportunities, resources, and support you need to grow and develop professionally.
- Prior sales experience required.
- Prior automobile sales experience preferred.
- Prior Mercedes-Benz, Infiniti or Alfa Romeo sales experience preferred.
WORKING CONDITIONS:
- Will work in and around our dealerships, travel to client's homes and businesses, transport vehicles and work promotional events at off-site locations. May be required to work weekends, evenings, and holidays at direction of the general manager.
Please no calls, recruiters or placement agencies.
Benefit Conditions:
- Waiting period may apply
Paid Training:
- Yes
Management:
- Store Manager
Typical end time:
- 7PM
Typical start time:
- 9AM
Work Remotely
- No
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Sales Experience: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Vacancy posted 18 days ago
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