Management and Program Analyst

DutiesThe following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.• Articulates and communicates program issues under review, and deadlines and time frames for completion. Coaches the team in the selection and application of appropriate problem solving methods and techniques, provides advice on work methods, practices and procedures, and assists the team and/or individual members in identifying the parameters of a viable solution. Monitors and reports on the status and progress of work; reviews completed work to see instructions on work priorities, methods, deadlines, and quality are met.• Recommends program staffing; develops changes in methods, procedures, and techniques to improve baseline measures; and conducts studies of employee/organizational efficiency and productivity. Recommends changes and improvements in budget use, organization, staffing, work methods/procedures, and quality as appropriate. Prepares directives, memoranda, and policy and program guidance within the directorate.• Prepares action plans and schedules for various phases of long-range study, project and task force accomplishment, both short and long-range; ensures that plans are consistent with Service goals, schedules, and policies. Conducts in-depth analyses of study, project and task force data, requirements, and impact; identifies problem areas and determines how to resolve them where changes in tax code and legislation are ongoing.