Veterinary Receptionist

Bel-Aire Veterinary Hospital is seeking a Client Service Representative to join our team! Our CSRs serve a vital role as the first and last point of contact with clients and their pets. As the face of the hospital , they greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments , provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide.

This position is ideal for candidates who are motivated, team players with a background in fast-paced customer service. We're looking for someone friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

Schedule: This is a Full-Time position, with a 4 x 10 schedule and availability needed Monday-Friday .

NO WEEKENDS!

Full-time benefits and compensation**:

• Compensation: $16-18 per hour, for each hour worked*
• Health package: Medical, dental, and vision insurance
• Life Insurance and Disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Paid Holidays
• Generous personal pet discount
• Professional development

Minimum qualifications and skill set:

• 3+ years of experience in a customer service, reception, or client-facing role
• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in the following skills
  • Strong Client Communication Skills
  • Ability to multitask and stay organized in a busy setting
  • Computer proficiency and attention to detail
  • A friendly attitude is a must

Bel-Aire Veterinary Hospital is a full-service animal care facility dedicated to providing exceptional medical, surgical, and dental services for pets. We welcome both emergency cases and routine wellness visits, offering comprehensive care tailored to each pet's unique needs.

Our experienced veterinary team is passionate about treating serious health conditions while also promoting long-term wellness through preventive care. We pride ourselves on creating a warm, welcoming environment that's not only pet-friendly but also kid-friendly, ensuring a calm and comfortable experience for every member of the family.

*To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.

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