Senior Director - Access & Innovation - UW Medicine

Job DescriptionUW Medicine-Access and Innovation has an outstanding opportunity for a Senior Director.WORK SCHEDULE100% FTEHybrid ScheduleDEPARTMENT DESCRIPTIONUW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. Access is one of the key initiatives for UW Medicine's Financial Transformation Initiative (FIT). FIT is critical to UW Medicine's financial success and currently sponsored by UW Medicine's Board and Senior Leadership Team.POSITION HIGHLIGHTSThe Senior Director of Access & Innovation provides strategic and operational leadership for enterprise ambulatory access initiatives across UW Medicine. This position is responsible for advancing a seamless, patient-centered access experience through operational improvement, digital innovation, performance optimization, and cross-functional collaboration.PRIMARY RESPONSIBILITIESLead enterprise ambulatory access initiatives that improve patient access, continuity of care, clinic utilization, and operational efficiency across UW MedicineDevelop and implement strategies to optimize provider capacity, scheduling utilization, appointment availability, and patient throughputAnalyze capacity trends, demand patterns, provider utilization, referral activity, and scheduling performance to identify opportunities for improvementLead operational advancement of digital access tools and patient self-service capabilities across UW MedicineAccelerate adoption and optimization of online scheduling, Fast Pass, waitlist management, self-scheduling workflows, automated outreach, and related access technologiesLead complex, enterprise-wide access transformation initiatives from planning through implementation and sustainmentProvide project oversight for operational and technology initiatives related to ambulatory access, scheduling optimization, and patient experience improvementDevelop and maintain data-driven approaches to operational decision-making related to patient access and ambulatory performanceProvide leadership and direction for the Access & Innovation team, including operational oversight, prioritization of work, staff development, and performance managementMINIMUM QUALIFICATIONSBachelors degree in Healthcare Administration, Business Administration, Public Health, Communications, Information Systems, or related fieldTen years of progressively responsible experience in a complex healthcare environment with demonstrated success in operational leadership, access management, process improvement, healthcare technology implementation, or strategic operationsAt least five years of direct people management AND five years in access, clinic operations, or IT (Epic-specific experience)Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.Compensation, Benefits and Position DetailsPay Range Minimum:$192,000.00 annualPay Range Maximum:$276,000.00 annualOther Compensation:-Benefits:For information about benefits for this position, visit Shift (United States of America)Temporary or Regular?This is a regular positionFTE (Full-Time Equivalent):100.00%Union/Bargaining Unit:Not ApplicableABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHERUW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.To request disability accommodation in the application process, contact the Disability Services Office at View phone number on click.appcast.io or View email address on click.appcast.io. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.SummaryLocation: Seattle, WAType: Full time