IT Support Specialist

Assists with oversight and continual operation of Shangri‑La’s computer systems. Provide support to staff on all company supported applications. Troubleshoot computer problems and determine source and advise on appropriate action. Installs hardware and software to individual PC’s and network, and continually provides and maintains needed upgrades to systems. Job Details Status: Full Time 40 Hours Location: Salem Shift: 8:00 AM to 5:00 PM Starting wage: $26.99 an hour Wage Scale: $26.99 - $32.51 Reports to: IT Manager Education/Experience: High School diploma with one‑year experience or equivalent training and certification in network administration, computer hardware and software including Windows 10/11, Windows Server architecture, Mac OS and VPN. Knowledge of past, current and projected Windows software applications. Skill & Effort Requires regular communication inside and outside the organization to convey and gather information. Must be able to initiate and maintain positive relationships with all stakeholders. Requires excellent verbal and written communication skills. Benefits Paid Training Provided, including Oregon Intervention System (OIS), CPR and First Aid, Medication Administration, and more! 91% Employer Paid Medical Insurance (EE ONLY) Get paid early with Dayforce Wallet $10K Life Insurance Plan 8 Paid Holidays - holidays worked paid at premium Paid Sick and Personal Time Off Gym or other wellness reimbursement Employee referral reward program Employee paid flex spending and supplemental insurance offerings 401K after eligibility requirements are met Overtime usually available EEO Statement Shangri‑La is committed to the full inclusion of all qualified individuals. Applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Shangri‑La will ensure that individuals with disabilities are not discriminated against and are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, please contact Michael Meduri, Talent Engagement Coordinator, at View phone number on click.appcast.io or View email address on click.appcast.io. As part of this commitment, Shangri‑La does not tolerate racism, homophobia, sexism, or transphobia. Shangri‑La does not discriminate based on someone's identity, marital status, national origin, age, disability, or any other protected class. All Orientations. All Abilities. All Cultures. All Sexes. #J-18808-Ljbffr