Sr. Fire Service Technician/Programmer
Network Mountain
Job Description
Job Description
We are looking for a Senior Fire Alarm Service Technician / Programmer to join a growing fire alarm team. This is a senior level position focused on programming, troubleshooting, commissioning, and service of commercial fire alarm systems.
The ideal candidate is a strong technical technician who can work independently in the field, diagnose problems, program systems, and take an engineered design through final field execution.
Responsibilities
Program, commission, troubleshoot, and service commercial fire alarm systems
Work primarily with Notifier, Fire Lite, Potter, and similar commercial fire alarm platforms
Take engineered fire alarm designs into the field and complete programming and system startup
Diagnose and resolve issues at the panel, device, circuit, and system level
Perform service calls, system modifications, upgrades, testing, and repairs
Read and interpret fire alarm drawings and understand system sequence of operations
Work independently while communicating effectively with customers, project teams, and other technicians
Provide technical support and mentorship to developing fire alarm technicians
Perform approximately 80% technical service, programming, and troubleshooting work with approximately 20% installation and cabling support as needed
Qualifications
Strong commercial fire alarm experience
Hands on programming experience preferred
Advanced service and troubleshooting experience will also be considered for technicians who are looking to expand their programming capabilities
Experience with Notifier, Fire Lite, Potter, or comparable commercial fire alarm systems
Ability to independently troubleshoot and resolve technical issues in the field
Ability to read drawings and understand engineered fire alarm systems
Professional communication and customer service skills
Ability to work throughout Massachusetts, New Hampshire, and Vermont
Massachusetts Class D license preferred
Candidates currently working toward a Massachusetts Class D license will also be considered
Compensation and Benefits
Competitive compensation based on experience and technical ability
Quarterly bonus opportunities based on field performance, including productive service time and administrative efficiency
Senior level position with opportunities to continue developing programming and technical expertise
If you are a fire alarm technician who wants to spend more of your time programming systems, troubleshooting complex issues, and solving technical problems rather than pulling cable every day, this is an opportunity worth exploring
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