Business Analyst / QA Lead

Title: Business Analyst / QA Lead

Location: Canada (Remote)

Type: Contract

Day to Day job Duties:

• Gather, analyze, and document business, functional, and non-functional requirements.
• Lead requirements workshops and collaborate with business and technical stakeholders.
• Define source-to-target mappings, data mappings, transformation rules, and integration requirements.
• Develop business process flows, use cases, user stories, and functional specifications.
• Validate interoperability requirements between applications, platforms, vendors, and third-party systems.
• Create and execute test strategies, test plans, test cases, and test scenarios.
• Lead functional, integration, system, regression, and UAT testing activities.
• Perform API testing using tools such as Postman, Swagger, and REST/SOAP services.
• Validate flat file interfaces, batch processing, file transformations, and end-to-end data flows.
• Conduct data reconciliation, data validation, and defect management activities.
• Ensure full requirements traceability from business requirements through testing and production deployment.
• Collaborate with development, integration, and infrastructure teams to resolve issues and ensure quality deliverables.

Basic Qualifications:

• 10+ years of experience as a Business Analyst and/or QA Lead.
• Strong experience with enterprise application integrations and interoperability frameworks.
• Hands-on experience with API testing (REST, SOAP, JSON, XML).
• Experience working with flat file interfaces, EDI, CSV, XML, and data exchange processes.
• Strong understanding of data mapping, source-to-target mapping, and data validation.
• Proven experience in integration testing and end-to-end testing across multiple systems.
• Experience with Agile/Scrum methodologies and tools such as Jira and Azure DevOps.
• Strong analytical, documentation, communication, and stakeholder management skills.

Preferred Skills:

• Healthcare, insurance, financial services, or contact center integration experience.
• SQL and database validation experience.
• Experience testing integrations involving cloud platforms (AWS/Azure), middleware, or APIs.
• Certifications such as CBAP, CCBA, ISTQB, or Scrum certifications are preferred.

Position Summary:

• Seeking a senior Business Analyst / QA Lead with 10+ years of experience in requirements analysis, system integrations, interoperability, API testing, and quality assurance.
• The ideal candidate will bridge business, technology, and testing teams to ensure successful delivery of highly integrated solutions across applications, APIs, and data exchange platforms.