Retail Team Lead - Tanger Outlets

Job Description

Job Description

Who We Are…

RTIC Outdoors is an outdoor lifestyle brand made for any adventure. We believe that there’s always time for great friends and great outdoor moments–with great gear you can count on. That’s why we engineer high-quality products, like coolers, drinkware, and outdoor gear, that are overbuilt, not overpriced. We push the boundaries of Direct-to-Consumer innovation and work with retailers to offer durable, premium products at the right price. As a leader in quality and value, RTIC Outdoors has become a top choice for outdoor enthusiasts and everyday adventurers alike. If you have a passion for the outdoors and enjoy a fast-paced environment, this is the place for you!

Our business is in the process of taking the “next step” and building a team to drive the growth of the business, and the Retail Team Lead is a critical role for us to achieve excellence and success.

What You’ll Be Doing Everyday…

• Lead and demonstrate value based behaviors within the store at all times.

• Support the associate retention strategies of the leadership team.

• Personally demonstrate and provide coaching to the retail staff

• Assist with interviews and training for new retail associates

• Own and execute assigned initiatives including: Inventory replenishment, product education, floorsets, and customer service.

• Own and maintain the standards of both selling and non-selling areas

• Take initiative to understand and offer solutions on how the store can drive top line sales growth.

• Execute store opening and closing procedures and recovery

• Responsible for assignment and completion of daily tasks

• Gain business insight and takes action by reviewing sales results; lining behaviors to actions

• Communicate with the ASM to ensure proper scheduling for all aspects of the store.

• Collaborate with ASM to ensure seamless communication and execution of overall store results

What You’ll Need…

• High school diploma or GED

• 1+ years of retail experience desired

• Excellent written and verbal communication skills to enable effective communication

• Exception ability to drive through change and initiatives to achieve company goals

• Strong ability to lead and plan the work of a retail team to achieve set company goals

• Strong multitasking ability to handle various competing priorities and demands

• Strong ability to attend to customers politely and respectfully, and to offer service that exceeds their expectations

• Strong ability to frequently provide customers with relevant information

• Possess exceptional self-motivation, confidence, and enthusiasm

What We Offer…

• Employee discounts

• Health benefits include: medical, dental, vision, and mental health

• Disability insurance

• Life insurance

• Paid parental leave

• Tuition and professional development assistance

• Paid holidays

• PTO

• 401(k) with a company match and immediate vesting!

We have built a great business and are in the process of building a great company. RTIC Outdoors, LLC embraces diversity in our workforce and are committed to providing an environment of mutual respect. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. It’s not just about compliance, it’s about who you are and who you want to be.