Senior Accounts Receivable Representative

Job Purpose

Work in the accounts receivable area of the accounting department with minimal supervision with an emphasis on resolving past due balances.

Duties and Responsibilities

• Maintain customer records including handling credit limits and A/R according to policy.
• Apply customer payments via credit cards, wires, ACHs, and checks.
• Research and resolve payment discrepancies.
• Process credit card payments and credits
• Review open accounts for collection efforts and make decisions on pending orders, closing accounts, and recommendations for extending additional credit.
• Make outbound collection calls.
• Communicate with internal and external customers by telephone and by mail to investigate complaints, verify the accuracy of charges, or correct errors in accounts.
• Cross-train on billing tasks
• Match invoices to receiving documents.
• Post invoices in the accounting system
• Send customer statements.
• Other projects assigned as necessary

Qualifications

• High School Diploma or GED equivalent
• Preferred: Associate degree or 4 years of equivalent experience
• Knowledge and experience of accounting/financial terms and procedures
• Strong knowledge of PC and typing skills
• Strong organizational and record-keeping skills.
• Be motivated, a self-starter, and a team player.
• Able to critically think and problem-solve.
• Professional with excellent interpersonal skills
• Able to plan, be organized, and prioritize daily activities.

Supervisory Responsibilities

No Supervisory Responsibilities

Physical Demands

• Must be able to sit/stand for 8 hours
• The ability to use arms/hands/fingers to feel and reach
• Be able to bend/stoop/kneel as needed
• Must be able to hear and talk to communicate with customers
• Be able to lift a minimum of 5 pounds
• Ability to work in an office setting, and spend primary working hours at a desk using a computer and other office equipment such as printers, copiers, postage machines, etc.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Safety Requirements

Ability to wear required PPE if in any manufacturing area.

DNP IAM is a 100 percent U.S. subsidiary of Dai Nippon Printing Co., Ltd. (DNP) the world's largest manufacturer of dye-sublimation media for photo printers and thermal transfer ribbons and barcode printers. DNP Imagingcomm America Corporation has the broadest selection of solutions for the photo retail market and products designed to address retailer's specific business goals and objectivesbacked by the quality and reliability today's customers expect. Manufacturing, sales, and development offices of dye-sublimation media for photo printers are in Concord, NC, and more information is available at

DNP Imagingcomm America Corporation is an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.