General Merchandise Manager

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Main Responsibilities

• Deliver exceptional customer service and act as the primary point of contact for GM/HBC customers
• Supervise, train, schedule, and assign duties to GM/HBC stock clerks
• Drive department performance by increasing sales, improving gross margin, and controlling costs
• Resolve customer concerns related to products, service, and department operations
• Execute merchandising programs, including pricing, signage, and display standards
• Maintain accurate inventory levels through ordering, daily counts, and stock replenishment
• Ensure product rotation, remove expired items, and complete recalls as required
• Maintain cleanliness and organization of sales floor, displays, and backroom areas
• Ensure compliance with company policies, safety standards, and regulatory requirements
• Secure high-value merchandise and maintain proper handling procedures

Soft Skills

• Strong customer service orientation and interpersonal skills
• Effective communication with customers, team members, and leadership
• Conflict resolution and problem-solving mindset
• Team leadership and coaching abilities
• Adaptability in a fast-paced retail environment
• Attention to detail and organizational awareness
• Time management and prioritization skills
• Professionalism and accountability

Core Competencies

• Retail operations management
• Inventory control and product replenishment
• Merchandising execution and visual standards
• Team supervision and workforce planning
• Customer experience management
• Operational compliance and policy adherence
• Decision-making under pressure
• Multi-tasking across competing priorities

Knowledge

• Knowledge of GM/HBC products, pricing, and store layout
• Understanding of inventory management processes and stock control
• Familiarity with merchandising principles and promotional execution
• Awareness of company policies, procedures, and safety standards
• Basic knowledge of equipment operation (e.g., pallet jacks, balers)
• Understanding of federal, state, and local compliance requirements
• Awareness of store promotions and advertising

Abilities

• Ability to lift, carry, and move merchandise up to 55 lbs.
• Ability to operate equipment such as pallet jacks and balers
• Ability to stand, walk, and perform physical tasks for extended periods
• Ability to multitask and work efficiently under time constraints
• Ability to work independently with minimal supervision
• Ability to follow instructions and execute tasks accurately
• Ability to make sound decisions in a fast-paced environment
• Ability to work flexible shifts in a 24-hour retail operation