Air Cargo Manager

Responsibilities Directing supervisory personnel within assigned functional area Overseeing and advising on staffing requirements Monitor/administer discipline/corrective action by or for subordinates Ensuring customer satisfaction by daily feedback Acting as liaison between first level supervisor and upper management Proactively monitors the work of assigned employees to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards Maintain and control all required aspects of the operation in accordance with the corporate security program and TSA legislation Ensure that the required company audit requirements are undertaken to ensure continuity and compliance at all times Read, understand and clarify the implementation of the site-specific security plan and ensure that all WFS staff are issued with a relevant company ID and that they are required to display this identity badge Administers practices in a fair and equitable manner, where all employees, customers, vendors and other third parties are treated with respect. Requirements Two to five years previous management/specialist supervisory experience in field service duties College degree or equivalent experience Airline pricing experience Must be able to work weekends (Friday, Saturday and Sunday), holidays and days off. Familiarity with personal computer software helpful. Independent judgment and decision-making skills required. Excellent interpersonal skills, written and oral communication skills. Ability to read, write, fluently speak and understand the English language. Core Competencies Demonstrates strong management and supervisory skills, ensuring compliance with corporate security programs and TSA legislation while maintaining high standards of customer satisfaction and employee relations. Proficient in decision-making and interpersonal communication, with a focus on fair treatment of all stakeholders. Highest-signal resume keywords Management Experience Airline Pricing Experience Decision-Making Skills Interpersonal Skills Customer Satisfaction ATS Optimization Keywords Hard Skills Supervisory Experience Field Service Duties Compliance Monitoring Audit Requirements Security Plan Implementation Soft Skills Excellent Communication Skills Independent Judgment Fair Administration Industry Keywords Corporate Security Program TSA Legislation Employee Relations Customer Feedback Site-Specific Security Plan Tools & Technologies Personal Computer Software #J-18808-Ljbffr Jobtailor