Relationship Manager

Relationship ManagerThe Relationship Manager (RM) is responsible for coordinating care and operations for a patient population in an office within a region of the Long-Term Home Health/PDN Division (TS2). In this role, you will report to the Director of Operations (DOO).Duties/Responsibilities:Ensures the needs of the agency and the patients are met through appropriate scheduling, staffing, recruiting, and hiringMeets recruiting goals as assigned by DOOResponsible for referral/intake process to include onsite visitsEnsures insurance eligibility and proper authorizationsResponsible for creating, maintaining, and taking on-call responsibilitiesAttends in services as requestedWorks closely with the local Director of Nursing, Case Manager, and field staff to coordinate operations and clinical careEnsures accurate processing of payroll through verification with clinical staffAssists DOO in achieving financial metric goalsDemonstrates knowledge and adherence to the policies and procedures and holds staff accountable for carrying out the duties outlined in the manuals, state and federal regulations, and company best practices and processesMaintains rapport with clients and employees and effectively promotes harmonious interpersonal relationshipsMeets all deadlines on special projects as assignedMaintains confidentiality of all employees, patient/client PHI and company issuesPerforms all other job duties as assignedEducation/Experience/Licenses/Certifications:High School Diploma required, Bachelor's degree in Business (preferred)Minimum of 1 year management experience in healthcare field, Home Health (preferred)Working knowledge of Microsoft Office including Outlook, Excel, and WordPhysical Requirements:Must be able to remain in a stationary position 50% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and printer. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. The ability to observe details at close range (within a few feet of the observer).FLSA Status: ExemptEEO Status: Administrative Support WorkerBenefits + Perks of Joining the Team Select FamilyMedical, Dental, and Vision InsurancePaid Time Off and Paid Sick Time401(k)Referral ProgramPay Range: $55,000 - $70,000 / salary with bonus