Case Manager I

Job Description

Job Description

Position Title:  Case Manager I

Department: ECM HH Long Beach

Reports To:  Community Supports Supervisor

POSITION SUMMARY

Provides case management services to members assigned to individual caseload. The Housing Case Manager provides high quality case management services to members navigating the transition from homelessness to temporary or permanent housing or to help those formerly homeless to retain housing. The ideal candidate will have a client-centered, 'whatever it takes approach" and provide excellent customer service that is sensitive to the challenges that homeless persons with a range of medical and/or behavioral health issues face as they move into and maintain permanent housing. Duties include but not limited to outreach and engagement: housing assessments; Individualized Housing Support Plans; goal setting; addressing barriers; housing and rental assistance; linkage to health, mental health, substance use disorder services and other supportive services; ongoing monitoring and follow-up; assistance with benefits establishment, transportation, crisis management, eviction prevention; client and landlord education; and housing location services. Seeking a candidate that has previous Housing Case Manager experience and ideally the candidate would be knowledgeable of local resources and community agencies. Candidate should be a good communicator and problem solver, being able to address the needs of the members. Bi-lingual a plus. 

HOURS

8 per Day / 5 Days per Week

Benefits Package 

• Medical Insurance
• Dental Insurance
• Vision Care Plan
• Life Insurance
• Paid Holidays
• Flexible Spending Account (FSA)
• Paid Vacation Time
• Sick Time
• 401(k) Retirement Plan
• Competitive wages
• Stability and career advancement
• Continuing Education Opportunities

CATEGORIES OF DUTIES

General Duties:

1. Conducts self in a professional manner in areas of dress, language, attitude and behavior.

2. Exhibits full knowledge and support of the philosophy and objectives of the Agency.

3. Fully understands and maintains policies regarding professional ethics.

4. Inform patients about other services offered by Tarzana Treatment Centers, Inc. (TTC) that may be appropriate for the patient’s family members.

5. Attends in-services trainings and educational workshops.

6. Attends all required staff meetings.

7. Cooperates and communicates fully with other staff members regarding patient behavior, progress activities, etc.

8. As appropriate works closely with other multi-disciplinary team members to develop a comprehensive Individualized Treatment Plan on assigned patients and to ensure that all identified problems are addressed.

9. Assist with employment/vocational referrals, provide vocational counseling re resume preparation, job interviewing etc.

10.Provides outreach and follow up services to patients in and out of treatment, to check progress, offer additional services, help reengage in treatment, make needed referrals.

11.Facilitates discharge-planning efforts, commencing at time of admission on all assigned patients, including areas of housing, employment, medical psychiatric, financial, aftercare, etc.

12. Makes direct contact within agency and with outside entities as appropriate, in order to assist patients in resolution of legal, financial, housing, medical, psychiatric and discharge planning issues

13.Provides regular, comprehensive progress note charting in patient’s Medical Record which document contacts, progress towards identified goals, program participation, referrals, discharge planning and other case management activities.

14. Performs other duties as assigned by Director and/or Administrator.

EXPERIENCE

1. For AOD Programs:

Case Manager I 

• Enrollment in an academic Addiction Studies program and registration with CCAPP, CAADE, or CADTP.
• 1 year experience in a Behavioral Healthcare setting.

2. For all other Programs: 

Case Manager I

• 1 year experience in a Behavioral Healthcare setting (HIV programs) and DVSS Certification for DV specific staff

3. Bilingual English/Spanish preferred

4. Valid  driver’s license and insurance

LICENSES/CERTIFICATES

For AOD programs, registration or certification with a DHCS approved state level counselor certification agencies.

SETTING

Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency.

EQUAL OPPORTUNITY EMPLOYER

Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices.

ADA REQUIREMENT

Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job