Assistant General Manager

Assistant General Manager (AGM) — Dockside Pub (Swampscott, MA) Location: Swampscott, MA Job Type: Full-Time Pay: $27–$32/hour , depending on experience Schedule: Nights & weekends required ( Friday evening and Saturday evening availability strongly preferred ) Dockside Pub is a small, busy, full-service neighborhood restaurant (60–80 seats) focused on great food, great drinks, and genuine hospitality. We’re hiring a hands‑on Assistant General Manager to help lead daily operations, run excellent shifts, coach the team, and uphold standards. What You’ll Do Lead shifts on the floor: set pace, support the bar and dining room, and deliver standout hospitality Coach FOH staff in real time (servers, bartenders, hosts, support) on steps of service, urgency, and teamwork Execute strong opening/closing routines, side work, cleanliness, and organization every shift Handle guest issues and service recovery professionally and quickly Support the GM with training, scheduling coverage, and team accountability Follow and enforce cash handling, POS accuracy, and comps/voids/discount policies Assist with inventory organization/spot checks, receiving, and vendor follow-up as needed Maintain compliance with MA safety, sanitation, and responsible alcohol service standards What We’re Looking For 2+ years of restaurant leadership experience (AGM/shift manager/strong supervisor) Confident floor leader who stays calm under pressure and drives urgency Strong communication, reliability, and a guest‑first mindset Comfortable with POS systems, basic shift reporting, and team coaching TIPS certification preferred (or willingness to obtain) Why Dockside Competitive hourly pay based on experience A leadership role with real responsibility and room to grow A tight, community‑focused restaurant where your presence matters How to Apply: Reply with your resume and a short note about your leadership experience and availability (especially nights/weekends). #J-18808-Ljbffr