Office Assistant

divh2Office Assistant/h2pImperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments, including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches./ppThe Office Assistant will interact with customers, process orders, and provide information in response to customers inquiries, concerns, and requests about our products and services./ppThe schedule for this position is Monday through Friday from 7:30 am - 4:30 pm and pays an hourly rate of $19.00 per hour./ppYou will:/pulliAnswer customers calls in a prompt, friendly, and professional manner./liliInterface with customers by telephone, electronically, or face-to-face/liliAssist in increasing sales and profitability for each account by suggesting new and complementary products and by participating in sales promotions./liliOptimize fill rates by providing substitutions for out-of-stock or discontinued items/liliWhen necessary, escalate customer information, problems/needs, and requests to the customer service manager./li/ulpYou have:/pulliHigh school diploma, GED, or equivalent/lili2 years of customer service experience/liliProficiency in MS Office and familiarity with using other software/lili2 years of data entry experience/liliExcellent communication skills/liliAn outgoing personality, an eager attitude to help others/li/ulpAbout Imperial Dade!/ppWe offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team./ppImperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors./ppOur company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws./ppstrongMASSACHUSETTS APPLICANTS:/strong/ppIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability./p/div