Store Manager

Store ManagerAre you passionate about exceeding customer expectations and being a leading solutions provider in the Heavy-Duty transportation and specialty aftermarket parts industry? If so, we invite you to explore opportunities with our Traction stores.The Store Manager oversees a retail location's staff and activities to achieve a profitable store location.ResponsibilitiesMaintaining exemplary customer service within the store and establishing special business relationships with our customers so they will choose to do business with us rather than our competitorsImplementing strategies to help meet store goals and objectivesRecruiting, developing, and motivating store employees who exceed internal and external customer expectationsWork with approved supplier's representatives to grow employee's knowledge of linesMaintain a safe workplace environment, Ensure compliance with federal, state, and local regulationsMarketing within your community to increase market share and store revenuesResolving customer complaints for increased customer satisfactionControlling labor hours, cash, store audits, core returns, cycle counts and shrinkageInventory protection, asset management, operational and safety issuesHelp maintain a neat and clean store environment for our customers and employeesOversees staff and fulfills staffing needs for regular hours, as well as high-traffic timesMaintains and motivates a positive sales team through communication, employee engagement and evaluationsConfirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed by company policiesDevelops, oversees, and maximizes retail budget and salesEnsures inventory data is correct by performing spot inventory counts and checksCollaborates with regional managers to develop, coordinate, and identify cost-effective strategiesOther duties as assignedQualifications/CompetenciesValid driver's license and/or reliable transportationMust be at least 18 years of ageA minimum of two years of store supervisory and/or management experienceHeavy Duty Industry experience requiredASE (T1-T8) (P2) Parts Certification preferredPossesses understanding of inventory controls, stocking levels, and seasonal inventory shiftsExceptional customer service and communications skills (both written and oral)Possesses personal drive, self-motivation, and initiative to accomplish company goalsAbility to work flexible scheduleHigh School Diploma (or GED or High School Equivalence Certificate); Associate degree in Business Administration preferred.Position description should not be considered all inclusive. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This position description reflects all essential functions, it does no proscribe or restrict the tasks that may be assigned, and all organizations position descriptions are subject to change at any time.