Court Operations Associate, Winona County

The Third Judicial District is seeking to fill a Court Operations Associate position to join the Winona County Court Administration team in Winona, MN. The Court Operations Associate position is a fast paced, highly detail orientated position with a variety of responsibilities such as performing advanced clerical work, providing exceptional customer service, and ensuring compliance with applicable court rules, policies, and standards. This position will work directly with the public, judges, and justice partners. Duties require the application of independent judgment and the interpretation of established laws, policies, procedures, regulations based on training and knowledge gained through experience on the job. What You Will Do The following are examples of major job duties expected of this position: * Perform the full range of court operation work that may involve responsibility for a specific area of court case processing

• Perform a variety of advanced clerical functions and multiple case types
• Provide assistance to attorneys, parties, self-represented litigants, judges,

and the public by responding to a variety of questions in-person, over the phone, by mail, and/or electronically * Provide courtroom support by working with judges, court reporters, and other justice partners. * Review, enter, record, and update case information using an electronic case processing system and related applications and equipment

• Schedule and maintain court calendars
• Receive, process, and receipt payments due to the court
• Attend court and assist by calling cases, taking notes, and handling

documents in the courtroom * May perform the duties of an Electronic Recording Equipment Operator (EREO) including recording and monitoring court proceedings What You Must Have The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role. If you have any combination of the experience, training, and education required for this position, apply today!

• High school diploma or equivalent
• One (1) year of relevant job experience or greater, which may include but is

not limited to customer service, administrative work, office, and clerical work Nice to Have

• Certificate or degree in a related field
• Considerable knowledge of court procedures, policies, and records management
• Experience working with the court's electronic case processing system

What You Will Bring * Ability to learn rules of court, state statutes, case processing, policies, and procedures of the area of court assigned

• Knowledge of basic math
• Skill in navigating difficult situations and resolving conflict in a

respectful and courteous manner * Ability to effectively support court users who have limited experience with the judicial system * Ability to provide exceptional customer service while working under pressure in a high volume, fast-paced environment * Skill in the operation of a personal computer, including electronic case management system and related applications and equipment * Ability to handle sensitive and confidential information appropriately and in compliance with all applicable court rules, policies, and statutes

• Ability to communicate effectively, both orally and in writing
• Well organized, detail oriented, and analytical

Why Work for Us? Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another’s growth. Employee Benefits The Minnesota Judicial Branch cares about and invests in you as an employee. Because of that, we offer affordable yet competitive benefits to support you and your family’s wellbeing. Our comprehensive benefits package for eligible employees includes health and wellness benefits, enhanced fertility benefits, short- and long-term disability, pension, paid parental leave, tuition reimbursement, and more. Learn more at Employee Benefits - Careers at the Minnesota Judicial Branch Careers [ Minnesota Judicial Branch employees may also be eligible for the Public Service Loan Forgiveness program. This federal program allows qualified individuals to have their loans forgiven after meeting certain requirements working in public service. You can learn more about this program from the Minnesota Office of Higher Education and the office of Federal Student Aid. Equal Employment Opportunity It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at View email address on click.appcast.io. The Minnesota Judicial Branch is an Equal Opportunity Employer. It is the policy of the Minnesota Judicial Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds. Internal Applicants If you are a current employee of the Minnesota Judicial Branch, please apply to open positions conveniently through your Oracle account by visiting Opportunity Marketplace - Browse Opportunities [