Operations Associate

#INDEED About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive. Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models. We are seeking an Operations Support in Sacramento, CA! 2pm-11pm Monday-Friday and Saturdays as needed JOB SUMMARY: Directly in charge of scheduling drivers to make deliveries and pick up packages from customers and vendors. Also work as a liaison between customers, drivers, and management. Essential Functions: Scheduling drivers to make freight delivery or collect shipments and packages Communicating with customers and vendors about freight details, pickup and drop-off times, and special requests Planning predetermined routes for drivers Identifying traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time. Preparing general dispatch documents for management, as well as pulling any documents that employees, customers, or vendors will need Maintain a record of all dispatch calls, driver routes, route changes, as well as delivery and pick-up times Monitoring truck repairs and maintenance schedules Logging vendor complaints or concerns Answering phone calls from vendors, customers, and management and helping them as needed. Other duties as requested SKILLS/COMPETENCIES: Strong aptitude for time management Excellent understanding of local and state traffic laws and regulations Ability to make quick changes in routing Strong interpersonal skills Ability to prioritize and multitask Deep understanding of computer software and technologies Able to read, write and speak English EXPERIENCE: 2-3 years of freight routing Microsoft office data entry Company Benefits: Medical Dental Vision 401k + Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) And more! Pay Range: $23-$25 per hour *The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing View email address on click.appcast.io. A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here. All the way.