Supportive Caseworker (per diem)

Supportive Caseworker (Per Diem)

Provide intensive, individually tailored and strength-based case planning services to high risk families referred through Erie County Department of Social Services during non-traditional hours, including weekend and evenings.

Gateway Longview's Behavioral Health & Preventive Services programs supports children and youth ages birth-21 years struggling with behavioral, social, and emotional challenges.

Gateway Longview is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.

$21.00 per hour

Flexible and remote working options; wellness programs, healthy lifestyle incentives and employee assistance programs

Gateway Longview has a strong investment in developing the future leaders of the organization through trainings, advancement opportunities, and a formal leadership pipeline.

Position Specific Duties/Responsibilities:

• Engage families' in-home face-to-face and/or phone contact for a minimum of 1 hour per day to implement and support ongoing progress of the case plan developed by the Intensive Preventive Caseworker. Assess for safety and well-being of all family members through face-to-face and phone contact. Address any immediate safety or elevated risk concerns identified during the contact.
• Ensure accurate, thorough, and timely completion and submission of progress notes detailing the families identified goals and outcomes related to safety, permanency, and well-being within 48 hours of contact.
• Support the use of effective, culturally competent, trauma informed techniques and interventions with parents/caretakers and children/youth in order to enhance the family's safety, permanency, and overall well-being.
• Provide crisis support to families and communicate with agency staff as needed.
• Occasionally, provide transportation of children and families.
• Actively participate in required meetings and training opportunities.
• Other duties as assigned

Requirements

• Must have excellent communication and customer service skills
• Ability to multi-task and be detail oriented
• Ability to work independently and be an enthusiastic team player
• Ability to work effectively with clients, staff, families, and community contacts
• Ability to work non-traditional hours, including weekend and evenings to support specific programmatic schedules and crisis intervention needs.

Qualifications

• Bachelor's Degree in a human services related field plus 4 years of experience
• Master's Degree in a human services related field plus 1 year experience
• Experience must be in human services related field
• Valid New York State driver's license and adequate auto insurance