Patient Care Specialist - Family Medicine

Patient Care Specialist

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Responsibilities

The Patient Care Specialist (PCS) provides direct and indirect patient care under the supervision of the Registered Nurse (RN) and accepts delegation from care team members: physicians, advanced practice providers, RN, LPN, MA in meeting the needs of the patient/family.

The direct care role includes providing care, collecting and documenting patient care data and communicating information to patients, families, and care team members. In the indirect patient care role, the PCS supports the unit by helping to maintain the environment of care and performing unit-based clerical duties.

The PCS demonstrates strong organizational skills and teamwork. A commitment to continuous learning, quality, and excellence are important components of this role. Utilization of multiple computer applications is required.

This role will work with patients throughout the life span with multiple conditions.

Qualifications

Must be 18 years old.

High School Diploma/GED preferred.

Patient Care Specialist, Heath Unit Coordinator (HUC), CNA/PCA experience preferred.

Ability to read and communicate effectively in English required.

Demonstration of medical terminology preferred. Working knowledge of computers and software applications required. Self-motivated/independent. Able and willing to work with all populations served. Demonstrated ability to react calmly and effectively in emergency situations. Ability to establish and maintain effective working relationships with patients, employees, and the public. Must be well organized, detail-oriented, accurate and efficient.

License or Certification:

Maintains BLS (Basic Life Support) for Health Care Providers from one of the following programs: 1. American Heart Association 2. American Red Cross If a candidate does not currently have their Basic Life Support certification, it will be included as part of the orientation program.

Exemption Status Nonexempt