Social Work Supervisor (LMSW)

Job Description

Job Description

Social Work Supervisor (LMSW)

Position Overview

We are seeking an experienced and compassionate Social Work Supervisor (LMSW) to provide leadership, clinical oversight, and supervision to a case management team serving vulnerable populations. This role is responsible for ensuring the delivery of high-quality, client-centered services while maintaining compliance with agency, regulatory, and funding requirements.

The ideal candidate will possess strong supervisory experience, excellent clinical judgment, and a commitment to supporting individuals impacted by HIV/AIDS, serious mental illness, substance use disorders, homelessness, and other complex social challenges.

Schedule

Monday - Friday | 9:00 AM - 5:00 PM

Key Responsibilities

Clinical Supervision & Program Oversight

• Provide clinical oversight and supervision of case management services to ensure quality care and compliance with agency and government regulations.
• Assign cases to case managers and prioritize workloads based on client needs and program requirements.
• Review and supervise comprehensive service plans, ensuring appropriate goal setting, implementation, and ongoing reassessment.
• Ensure initial assessments, psychosocial evaluations, and medical assessments are completed accurately and timely.
• Oversee mental health, substance use, medical, benefits, and supportive service referrals that promote independent living and overall client well-being.
• Support staff in addressing complex client situations, conflict resolution, and service engagement challenges.

Staff Leadership & Development

• Conduct weekly individual supervision meetings with case management staff to review client progress, documentation, and service delivery.
• Provide onboarding, training, coaching, mentorship, and ongoing professional development to staff.
• Complete probationary and annual performance evaluations.
• Identify staffing needs, performance concerns, and service trends and communicate recommendations to program leadership.
• Serve as Manager-in-Charge in the absence of the Program Director, as assigned.

Quality Assurance & Compliance

• Conduct regular chart reviews and audits to ensure documentation is accurate, complete, and compliant.
• Monitor service plans, reassessments, progress notes, and psychosocial assessments for quality and timeliness.
• Ensure confidentiality standards and privacy regulations are consistently followed.
• Monitor compliance with home visit policies and documentation requirements.
• Maintain supervision records and prepare required reports, statistics, and program documentation.

Program Operations & Housing Coordination

• Coordinate with HASA and other referral sources to facilitate client intake, placement, and service engagement.
• Provide weekly updates to the Program Director regarding referrals, placements, occupancy rates, and program outcomes.
• Collaborate with case management and maintenance staff to maintain a minimum monthly occupancy rate of 95%.
• Support timely placement of new clients into available units in accordance with program guidelines.
• Work closely with leadership to ensure safe, appropriate living environments for residents and address housing-related concerns.
• Assist with the development and implementation of housing maintenance and occupancy guidelines.

Community Partnerships

• Develop and maintain collaborative relationships with community-based organizations, healthcare providers, and ancillary service agencies.
• Participate in staff meetings, community meetings, and interdisciplinary case conferences as required.
• Facilitate coordinated care efforts to support positive client outcomes.

Required Qualifications

Education & Licensure

• Master's Degree in Social Work (MSW) required.
• Current New York State Licensed Master Social Worker (LMSW) required.

Experience

• Minimum of four (4) years of supervisory experience managing a case management team.
• Experience providing individual, family, and group counseling.
• Demonstrated experience working with individuals affected by HIV/AIDS, serious mental illness, substance use disorders, homelessness, and other complex psychosocial needs.
• Strong knowledge of case management principles, service planning, documentation standards, and community resources.

Preferred Qualifications

• Experience working within HASA and/or supportive housing programs, including congregate or scattered-site models.
• Bilingual/Bicultural Spanish-speaking preferred.
• HIV/AIDS Pre-Test and Post-Test Counseling Certification preferred.

Ideal Candidate

• Strong clinical leadership and supervisory skills.
• Excellent organizational, communication, and problem-solving abilities.
• Ability to manage multiple priorities while maintaining high-quality service delivery.
• Knowledge of housing services, benefits systems, behavioral health resources, and community-based supports.
• Passion for serving vulnerable populations and promoting client stability, wellness, and independence.

Why Join Us?

• Opportunity to lead and mentor a dedicated case management team.
• Meaningful work supporting individuals facing complex social, behavioral health, and housing challenges.
• Collaborative and mission-driven environment.
• Opportunity to make a lasting impact on clients, staff, and the broader community.

If you are a licensed social worker with strong leadership skills and a commitment to high-quality client care, we encourage you to apply.

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Company Description

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

Company Description

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?