Medical Office Assistant

Company Description The Medical University of South Carolina (MUSC) is a public academic health institution dedicated to preserving and optimizing human life in South Carolina and beyond. MUSC offers an interprofessional environment that brings together health care professionals, biomedical scientists, and learners to advance patient care and scientific discovery. The university is committed to excellence in education, research, and the provision of comprehensive health care services. Team members at MUSC collaborate across disciplines to improve health outcomes and support communities through innovative clinical care and evidence-based practice. Role Description The Medical Office Assistant is a full-time, on-site role based in Mount Pleasant, SC. This role supports daily clinic operations by greeting and registering patients, managing check-in and check-out processes, and maintaining accurate patient records. The Medical Office Assistant schedules and confirms appointments, directs inquiries, and coordinates communication between patients and clinical staff. Responsibilities also include verifying insurance information, collecting co-pays, and assisting with basic administrative tasks to ensure efficient office workflow. The role works closely with clinicians and other team members to provide a professional, welcoming, and organized patient experience. Qualifications Strong professional communication skills, with the ability to handle high patient volumes and inquiries courteously. Experience with appointment scheduling and coordinating patient flow using electronic health record or practice management systems. Working knowledge of medical terminology to accurately document information and support communication with clinical staff. Skills in insurance verification and basic understanding of billing processes, co-pays, and prior authorizations. Administrative assistance capabilities, including data entry, record keeping, filing, and proficiency with standard office software. High school diploma or equivalent required; post-secondary coursework or certification in medical office administration is preferred. Prior experience in a medical office or healthcare setting is beneficial. Strong attention to detail, organizational skills, and the ability to multitask in a fast-paced clinical environment. Demonstrated commitment to patient-centered service, confidentiality, and teamwork. #J-18808-Ljbffr Medical University of South Carolina