Valet Attendant/Bell Person @ Harrah's Cherokee Valley River Casino & Hotel - Murphy, NC

Job Description

Job Description

As a family owned and operated business, 12 Oaks Parking has been proudly providing valet and parking services for more than 15 years. We are a fun and flexible company to work with and look forward to potentially having you on the team!

We are seeking customer service focused valet attendants and bell persons at our property in Cherokee, NC. We provide first-class parking services and seek friendly, outgoing individuals with a desire to create a guest experience that exceeds all expectations. We provide valet parking services seven days a week.

Valet Duties:

• Drive vehicles to and from the valet drop off area, parking them safely in the parking area and securing the vehicle
• Greet customers
• Maintain valet area appearance for safety and cleanliness
• Ensure parking areas are orderly
• Maintain professional appearance

Bell Duties:

• Maintaining a positive attitude as a service professional. Your smile and welcoming words will set the tone for your interactions with guests.
• Greet guests and escort them to their rooms.
• Assist guest with their luggage as they arrive or depart and provide appropriate luggage ticket.
• Maintain proper records of deliveries and pick-ups.
• Work collaboratively with the hotel/valet team to provide outstanding service from the curb; assisting with luggage, packages, etc.
• Offer directional information, driving/hotel related.
• Build relationships while interacting with guests over an extended period of time.
• Assist guests with answering questions; seek out answers when unclear and follow-up with guest.
• Perform ancillary duties as directed.
• Maintain professional appearance of yourself, your uniform and work area while on duty.
• Be willing to accept constructive criticism.

Requirements:

• Must have a valid driver's license with a clean motor vehicle record
• Must be at least 18 years of age
• Candidate must be able to drive a stick shift vehicle
• Must be able to lift 75 pounds
• Must be able to run and stand up to 10 hours per day
• Must be able to work outside in extreme weather conditions
• Must be friendly with guests and other employees
• Perform other duties as assigned
• Must be friendly with guests and other employees

12 Oaks is an equal opportunity employer. 12 Oaks does not discriminate based on race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

All applicants must submit to and pass pre-employment testing to include background check and MVR (motor vehicle record) review.